Assistant Business Manager

2 days ago

Camberwell, Victoria, Australia Executive Personal Concierge Full time $65,000 - $78,000 per year

Salary: $65,000–$78,000 + super (depending on experience)

Executive Personal Concierge (EPC) has been operating in Melbourne for over 10 years, delivering boutique, client-focused services and personalised care packages to elderly clients and their families.

Our mission is straightforward: to serve our clients to the highest standard, with care, respect, and reliability.

We are a well-established business with a reputation for excellence, and we are experiencing continued growth.

For the right candidate, this means opportunities to take on increasing responsibilities and make a long-term impact as the business expands.

About the Role

This is a full-time, in-person role based in Camberwell. You will work closely with the Directors, combining office administration with direct, face-to-face client support.

The role includes both operational oversight and hands-on service delivery, including in-home and business-site visits.

It is a dynamic and demanding position, highly satisfying for someone who values meaningful, people-focused work.

Key Responsibilities

  • Supporting the Directors with day-to-day operations and workflow management
  • Assisting with onboarding, training, and mentoring staff
  • Providing face-to-face support to clients, including in-home and business-site visits
  • Handling administrative tasks: scheduling, reporting, and correspondence
  • Assisting with client onboarding and communications
  • Identifying and implementing process improvements
  • Ensuring compliance with company policies and maintaining confidentiality

Skills & Experience

  • Previous experience in administration, office management, or team leadership
  • Strong organisational and time management skills
  • Excellent communication and interpersonal abilities
  • High level of discretion and confidentiality
  • A proactive, flexible, and solutions-focused approach
  • Self-starter who takes initiative and delivers creative solutions for clients and the business
  • Ability to work independently and as part of a small, dedicated team
  • Intermediate Microsoft Office skills (Word, Excel, Outlook, PowerPoint)
  • Confidence using technology and apps (including Connecteam, ClickUp)
  • Experience with reporting or process improvement (desirable)
  • A valid driver's licence and relevant clearances (National Police Check, Working with Children Check)
  • Current First Aid & CPR Certificate
  • Full Australian working rights

What We Offer

  • A supportive, values-driven culture where people matter
  • Varied and meaningful work with autonomy
  • A chance to make a real difference in the lives of clients
  • Potential for growth into more senior operational responsibilities as the business continues to expand
  • Training and professional development

Apply Now

If you are passionate about meaningful work and thrive in a dynamic, client-focused environment, we'd love to hear from you.

Please apply with your resume and a cover letter outlining your suitability for this role.

Job Type: Full-time

Pay: $65,000.00 – $78,000.00 per year

Application Question(s):

  • Do you hold a current Australian driver's licence?
  • Do you have at least 2 years' experience in administration or operations?
  • Are you available to work full-time in Camberwell?
  • Are you available to work evenings and weekends on a rostered basis?

Work Location: In person

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