Workshop Controller

1 day ago

Castle Hill, New South Wales, Australia Castle Hill Toyota Full time $80,000 - $120,000 per year

Castle Hill Toyota is a leading automotive dealership in Sydney, with a strong reputation for excellence in customer service and a commitment to the local community. As part of the Toyota network, we are dedicated to delivering high-quality vehicles and exceptional after-sales support to our customers.

About the role

We are seeking an experienced Workshop Controller to join our team in Castle Hill.  In this full-time role, you will be responsible for overseeing the day-to-day operations of our busy automotive workshop, ensuring efficient and effective service delivery to our customers.

What you'll be doing

  • Manage the workflow and allocation of work to technicians in the workshop
  • Liaise with customers to understand their service requirements and provide realistic timelines for completion
  • Monitor workshop productivity and make adjustments to optimise efficiency
  • Ensure all workshop activities comply with relevant safety and quality standards
  • Provide coaching and support to workshop technicians to develop their skills
  • Contribute to the development and implementation of workshop processes and policies
  • Generate reports on workshop performance and make recommendations for improvement

What we're looking for

  • Significant experience in a workshop controller or similar role within the automotive industry
  • Excellent communication and customer service skills
  • Strong problem-solving and diagnostic skills to quickly identify and resolve technical issues
  • Proficient in using automotive repair and diagnostic software
  • Thorough understanding of automotive repair and maintenance procedures
  • Ability to lead and motivate a team of technicians
  • Relevant qualifications in automotive technology or a related field

What we offer

At Castle Hill Toyota, we are committed to providing a supportive and rewarding work environment for our employees. You will have access to ongoing training and development opportunities, competitive remuneration, and a range of benefits including staff discounts on our vehicles and services.

If you are a skilled and motivated Workshop controller looking to join a dynamic and growing team, we'd love to hear from you.  Apply now to start your journey with Castle Hill Toyota.

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