Community Services Client and Community Advisor

2 days ago

Nambour, Queensland, Australia Lutheran Services Full time $60,000 - $90,000 per year

Want to love what you do? Build local connections and grow NDIS services?

About the role

Join Lutheran Services to grow NDIS clients and services across Nambour and surrounds. You'll connect with people, spark community relationships, and turn interest into booked starts—helping more people access the supports they need. Work with purpose, a kind team, and clear goals.

What you'll do

  • Grow NDIS clients: build a quality pipeline and convert to sustainable starts.
  • Engage the community: show up at talks, info stalls and forums; be our friendly face locally.
  • Build referrers: LACs, plan managers, hospitals, community groups, congregations.
  • Keep momentum: simple estimates, timely follow-ups, clean handovers to service teams.
  • Track what matters: update the CRM and share quick, useful progress reports.

What you'll bring

  • 4+ years in business development/sales or community services (NDIS/disability experience welcomed).
  • A people person—great listener, clear communicator, confident presenter.
  • Organised, reliable, and comfortable working to goals.
  • Working knowledge of NDIS frameworks and community outreach.
  • Values-led: empowerment, integrity, kindness, innovation.

How success is measured

  • New NDIS clients started each month.
  • Conversion rate from qualified lead to start.
  • Growth in active referrer relationships and community reach.

Why You'll Love Working With Us

  • Take home more pay with up to $15,990 salary packaging.
  • Save on everyday costs with staff discounts on health, utilities, appliances and holidays.
  • Access wellbeing support through our Employee Assistance Program.
  • Enjoy mileage reimbursement when using your personal vehicle.
  • Grow your career with the autonomy to build local connections and the backing of a supportive team

To Apply for the role, please attach your resume and cover letter, complete the application form and the questions below. For a copy of the position description please click here.

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