Community Administrative Officer

Are you an organised and people-focused admin superstar who thrives in a fast-paced, purpose-driven environment? Join Youturn in our Nambour Corporate Office and play a key role in supporting our vital community services

About Youturn

Youturn is a national not-for-profit organisation with over 30 years of experience supporting vulnerable people through homelessness, mental health, and community services. We are seeking an experienced Administration Officer to join our Nambour Corporate Office.

Supporting people in their time of need, is at the heart of what we do at Youturn.  Our organisational culture is built on trusting relationships that are meaningful and inclusive.

We listen to understand, we embrace diversity, and we offer a safe space free from judgement.

About the Role

As our Community Administrative Officer, you'll be the welcoming face of Youturn and the administrative backbone of our Head Office and many of our amazing teams. This dynamic role combines front-of-house reception duties with high-level organisational and admin support to our leadership team. You'll help keep the office running smoothly while ensuring clients, visitors, and staff feel supported and respected.

This is a full-time position based in our Nambour Corporate Office, providing essential support across multiple programs that make a real impact in people's lives.

Key Responsibilities

• Reception and front desk management, responding to client, staff, and stakeholder enquiries
• Admin support – may include some diary and email management, scheduling meetings, preparing agendas and minutes
• Office coordination – managing supplies, meeting rooms, filing systems, and facilities
• Ordering and maintaining office supplies, kitchen stock, and stationery to ensure the workplace is well-equipped
• Assist clients and community members presenting at the Corporate Centre in a respectful and helpful manner
• Support the Community Services leadership team with a range of organisational tasks and projects

What You'll Bring

• Minimum Certificate III in Community Services or Business or 2–3 years' experience in office administration
• Strong Microsoft Office skills (Word, Outlook, Excel, PowerPoint, Teams)
• Excellent communication and interpersonal skills
• High attention to detail and the ability to manage multiple priorities
• A professional, compassionate approach when working with vulnerable people
• Ability to work independently and collaboratively as part of a team

Mandatory Requirements

• Current 'C' Class Open Driver's Licence
• Current Working with Children Check (Blue Card)
• Eligibility for a Licensed Care Suitability Check

Selection Criteria

Please address the following criteria in your cover letter with brief examples:

1. Experience in office administration and reception, including scheduling, document preparation, and maintaining office systems.
2. Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
3. Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint, Teams).
4. Excellent interpersonal and communication skills, with a professional and respectful approach to working with diverse people, including vulnerable individuals.
5. Ability to work both independently and collaboratively in a busy team environment.
6. Experience in managing and ordering office supplies.
7. Demonstrated discretion and ability to handle confidential information appropriately.

Why Join Youturn?

Youturn is a not-for-profit committed to supporting young people, families and individuals experiencing disadvantage. We offer:

• Purposeful work that contributes to community wellbeing
• Supportive, values-driven workplace culture
• Access to salary packaging benefits
• Ongoing training and professional development opportunities

Benefits for Youturn Team Members

• We offer a generous remuneration package with benefits designed to support your career and lifestyle goals.
• Enjoy 12% superannuation plus access to generous salary packaging of up to $15,900, plus $2,650meal entertainment benefits, to further maximise your take-home pay, offering you even greater advantages such as partial exemptions for Remote Area Benefits, Relocation Expenses and Car Parking (if eligible).
• Flexibility:Enjoy work-life balance with flexibility for negotiating start/finish times, tailoring your career to your lifestyle
• Wellness Leave: Recharge with 5 days of paid wellness leave each year (pro-rata).
• Paid Parental Leave: Unlock 12 weeks of paid parental leave benefits after just one year of dedicated service.
• Annual Leave Loading: Receive additional pay with annual leave loading.

We Celebrate Diversity

Please advise if you have been referred to this position by a current employee of Youturn.

Youturn encourages applications from Aboriginal and Torres Strait Islander people, the LGBTIQA+ community, people with a disability, candidates from culturally diverse backgrounds, and those with lived experience.

We are committed to ensuring a safe, inclusive and respectful recruitment process, and if we can support you with any adjustments to help you fully participate, please let us know in your application or contact us at:

Ready to Make a Difference?

If you're looking for a meaningful role where you can use your admin skills to support real impact in your community, we'd love to hear from you

Submit your resume and cover letter, outlining how your experience aligns with the Selection Criteria.