Technical Business Analyst, GESB

Drive technical excellence. Deliver meaningful outcomes. Make an impact.
About the role
As a Technical Business Analyst at MUFG Retirement Solutions for one of our clients GESB, you'll play a key role in shaping and delivering high-quality technology solutions that support our business operations and enhance client outcomes. You'll work across the full software development lifecycle — from requirements gathering and analysis through to testing, implementation, and production support. You'll collaborate with business stakeholders, developers, infrastructure teams and vendors to deliver solutions that are efficient, secure and aligned with business goals. 

• Full time Permanent role
• Perth based

In this role you'll be responsible to:

• Partner with business users and technical teams to gather, analyse and document business and system requirements.
• Develop and execute test cases, perform system testing and support UAT activities.
• Collaborate with developers and vendors to ensure solutions meet business objectives and quality standards.
• Complete traceability matrixes as part of solution design alignment with business requirements and other IT delivery teams, as required.
• Investigate and analyse production issues, supporting ongoing system enhancements and improvements.
• Contribute to delivery of revenue-generating and strategic technology initiatives.
• Ensure compliance with MUFG Retirement Solutions information security, governance and risk management policies.

What you'll bring:

• Min 3+ years' experience as a Business Analyst or Technical Business Analyst with exposure to Superannuation, Insurance, Managed Funds or Registry Services is highly desirable.
• Strong understanding of the software development lifecycle and structured delivery methodologies.
• Solid analytical and problem-solving skills with the ability to translate complex requirements into actionable solutions.
• A good understanding of structured service delivery methodologies and experience in conducting business process re-engineering
• Experience with SQL, MS Office tools and business process modelling.
• Excellent communication and stakeholder management skills.
• Exceptional analytical skills in order to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions.
• Ability to learn new technologies and be able to work and deliver high quality documentation in a challenging environment
• Experience working in an outsourced or offshored environment is desirable
• Tertiary qualification in IT, Business or related discipline is desirable.

Some of our Employment Benefits

• FlexiWorks – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
• Novated Car Leasing

Culture at MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply
Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Successful applicants will be required to complete background screening including police check and employment history check prior to commencement of employment.