Residential Care Services

When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life's journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

About the role

We are seeking a Residential Care Services (RCS) Scheduler for a Full-Time permanent position based across our various residential aged care facilities. Shift times are between 6am and 6pm 7 days a week.

The primary purpose of this role is to manage the effective scheduling and rostering of employees within Residential Aged Care facilities, ensuring optimal coverage and continuity of care. You will be responsible for developing publishing centralized rosters, responding to planned and unplanned absences and ensuring the data integrity of our workforce management system.

With a focus on excellent customer service, you will maintain effective working relationships with remote sites and employees and apply enterprise agreement principles in an accurate manner.

About you

You will have experience in rostering, developing schedules in line with KPI targets and legislations. The ability to communicate rosters and shift changes effectively to employees in a timely manner. You will thrive in a fast-paced environment and excel at problem solving. You'll have a passion for delivering excellent customer service. Key skills will include:

• Cert III in Office Administration/Business or equivalent is desirable
• Rostering experience, preferably in an aged care setting
• Ability to maintain and understand records/data management and reporting systems
• Ability to manage multiple tasks in a busy environment and to remain calm and composed
• Experience using IT systems, databases and scheduling software with a high level of attention to detail
• Ability to use your own initiative, with sound problem solving skills
• Ability to work effectively as a team member
• National Police Clearance (obtained within the last 6 months)

About the benefits

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities. As a valued team member, you'll also enjoy access to:

• Not-for-profit Salary Packaging options up to $18,000
• Childcare discounts for your little ones
• Options to purchase additional leave
• Career Pathways, Professional Development and Training
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

To Apply

Click "Apply Now" to visit our website and submit your application. Applications close on 15th November 2025, but don't wait—apply early, as we may begin the recruitment process as soon as we find the right candidate.

Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process reach out to us at  we would love to hear from you. Please note all other applications must be received via the online portal to be considered.

At MercyCare, every person matters.

With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.

We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.