Customer Service Assistant – Sydney

6 days ago

Penrith New South Wales Australia Sitemax Full time $40,000 - $60,000 per year

Sitemax works with some of Australia's leading construction and development companies to deliver superior scaffold containment and construction site signage for projects.

The purpose of this role is to service our clients however necessary to maintain existing client relationships and grow accounts where possible.

About the Role:

Client Support


• Answering incoming phone calls & making outbound calls


• Processing quotes and orders in line with SLA


• Handling client issues and liaising with BDM's to ensure a prompt resolution


• Liaising with BDM's & operations team regarding urgent delivery requirements


• Logistics co-ordination for remote warehouses and direct ship orders


• Assist the BDM's and the Marketing Team by maintaining an accurate CRM system

Install Coordination


• Maintain accurate project records and documentation


• Facilitate communication with clients, subcontractors, Sitemax Operations and BDM's


• Coordinate project meetings, including agenda prep and minute-taking


• Purchasing / sourcing prices from subcontractors


• Logistics coordination for materials required for installation


• Scheduling subcontractors and labour in line with project timeline

We are seeking a team member who:


• Has 2+ years in fast-paced administration or customer service roles


• Has previous experience in the use of use of ERP systems (NetSuite or similar)


• Competent in the Microsoft suite (especially outlook, excel, word)


• Takes ownership of their work and maintains high-quality standards


• Is eager to learn and improve processes to increase productivity


• Is adaptable and flexible with work hours as required


• Is reliable and trustworthy, capable of working unsupervised

Why join Sitemax?


• Be part of a supportive and growth driven team


• Gain experience in a fast-growing industry with career development opportunities


• Established growing family company


• On the job training and personal development provided


• Extra holidays and rewards

If you are motivated and looking for a diverse role, we encourage you to apply.

We look forward to hearing from you

  • Customer Service Assistant – Sydney Branch

    2 weeks ago

    Riverstone, New South Wales , Australia Sitemax Full time $45,000 - $65,000 per year

    Sitemax works with some of Australia's leading construction and development companies to deliver superior scaffold containment and construction site signage for projects.The purpose of this role is to support our Sales Team and service our clients however necessary to maintain existing client relationships and grow accounts where possible. About the...

  • Customer Service Representative

    2 weeks ago

    Narrabri, New South Wales, Australia Service NSW Full time $80,000 - $100,000 per year

    Customer Service Representative SNSW Clerk Grade 3/4- starting annual salary $71,959 plus superannuation and leave loading Employment Type: Part Time, Talent Pool - Ongoing and Temporary Locations: Narrabri We are currently recruiting for the position of Customer Service Representative at Narrabri Service Centre. What are 'hub and spoke' Service...

  • Aboriginal Customer Service Representative

    6 days ago

    Bega, New South Wales, Australia Service NSW Full time $69,863 - $85,000 per year

    Aboriginal Customer Service Representative Service NSW Grade 3/4 Mobile Service centre, Far West Region This is an identified role. Aboriginality is a genuine occupational qualification and is authorised by S14 (d) of the Anti-Discrimination Act Title: Customer Service Representative (Service Centres)Salary: Service NSW Grade 3/4 ($69,863 - $85,197), plus...

  • Customer Service Sales Assistant

    6 days ago

    Wetherill Park, New South Wales, Australia Derwent Industries Full time $60,000 - $90,000 per year

    Derwent Foundry has been in operation since 1840. Now trading as Derwent Industries, we have branches in Melbourne, Sydney, Brisbane, Hobart and Auckland NZ.We require a Customer Service Sales Assistance for our Wetherill Park Sydney operation to assist with the day to day running of the branch. This role is ideal for someone who thrives in a fast-paced...

  • Customer Service Officer

    2 weeks ago

    Sydney, New South Wales, , Australia REX Full time $60,000 - $90,000 per year

    About RexBorn and raised in country Australia, Rex is the nation's largest truly regional carrier, connecting communities across six states. Guided by 'Our Heart is in the Country', we are dedicated to delivering heartfelt hospitality at every stage of the customer journey. As part of the Rex team, you'll help support regional Australians and strengthen the...

  • Customer Service Assistant

    2 weeks ago

    Ballina, New South Wales , Australia Beefy's Full time $25,000 - $40,000 per year

    Beefy's are currently on the lookout for a Customer Service Assistant for our Ballina Store.Beefy's are a well established multi award winning business with 14 boutique Pie Bakery Stores in South East Queensland & NSW.Our friendly team have a reputation for high quality products and excellent customer service.For this position, previous experience is...

  • Assistant State Inspector

    2 weeks ago

    Bega, New South Wales, Australia NSW Department of Customer Service Full time $142,034 - $144,034 per year

    Role - SafeWork Assistant State Inspector - Operations Regional SouthGrade : SafeWork Assistant State InspectorSalary range: $142,034 to $144,034 + superannuationDuration : Ongoing/PermanentLocation : Bega NSWApplications Close: Thursday 2 October 2025 [at 9.59am]About SafeWork NSWSafeWork NSW is the state's workplace health and safety regulator. Our...

  • Payroll Production Service Officer

    6 days ago

    Orange, New South Wales, Australia NSW Department of Customer Service Full time $99,938 - $110,271 per year

    Clerk Grade: 5/6Salary Range: $99,938 - $110,271 plus superannuation and leave loading Employment Type: Full-Time, Temporary up to July 2026Location: Parramatta, Orange and Goulburn - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies.Application Closing:...

  • Customer Service Assistant

    2 weeks ago

    Narrabri, New South Wales, Australia Narrabri Shire Council Full time $199,776 per year

    Customer Service Assistant - 8 Month OpportunityExciting opportunity to join a vibrant and busy regional NSW council$ $38.78 per hour plus superannuationAssist in meeting Council priorities and organisational goalsOngoing training and support8 Month OpportunityAbout CouncilAt Narrabri Shire Council, we are dedicated to enriching our community's lives by...

  • Customer Service Representative

    2 weeks ago

    Alexandria, New South Wales , Australia Lug & Carrie Pty Full time $45,000 - $65,000 per year

    About UsAt Lug+Carrie, we want to replace half of all car trips under 5km in our cities by 2030. Our current offering includes eBikes on a flexible and all-inclusive subscription, as well as selling eBikes. Our teams across Brisbane, Melbourne and Sydney are reshaping the future by helping our communities make a Good Move on an eBike.About the roleThe...