Compliance Manager

The role

Join Auto & General's high-performing Compliance team as we continue to strengthen our risk and compliance capability. This senior leadership role is responsible leading and driving our incident and breach management frameworks, ensuring compliance with regulatory requirements (ASIC, APRA, OAIC) while maintaining best practice across the business.

As the Manager - Incident Management, you'll partner with specialists, legal partners, and senior leaders to provide oversight of incidents, and shape a culture of transparency and accountability. You'll also play a critical role in supporting the Compliance team in determining reportable incidents or breaches and assisting senior management in preparing regulatory submissions and notifications. This is a pivotal opportunity to influence outcomes that safeguard the business and support the sustainable growth of one of Australia's fastest-growing insurers.

Position Accountabilities

In this role, you'll:

• Lead the development, maintenance, and continual improvement of our incident management framework.
• Oversee the effective handling and resolution of incidents across the group.
• Facilitate breach forums and committees, working closely with Legal to assess and determine significant incidents.
• Support the Compliance team in assessing incidents and determining breaches and reportable situations.
• Provide clear and timely reporting to executive and board-level committees, ensuring transparency and accountability.
• Champion education, and awareness programs that embed proactive incident management practices organisation-wide.

What experience you'll bring

We're seeking someone with:

• 5+ years in insurance operations, ideally with compliance and/or legal experience.
• Strong knowledge of risk management systems and industry frameworks.
• Relevant tertiary qualifications (compliance, legal, risk, or audit qualifications highly regarded).
• Proven ability to lead, influence, and build strong relationships with senior stakeholders.
• Exceptional communication and negotiation skills, with the confidence to drive discussions at senior levels

Location –Toowong

Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility - with options to work from home up to two days per week.
• Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we've got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
  
  Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

• A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.