Technical Software License Compliance Analyst and Auditor

Job Description:
As a Technical Software License Compliance Analyst and Auditor, you will be responsible for ensuring Broadcom customers adherence to software licensing agreements through technical analysis, audits, and compliance monitoring. Your role will involve assessing software installations, configurations, and usage to identify and address compliance risks for customers of VMware by Broadcom products. You will play a crucial role in identifying and mitigating compliance issues, and providing guidance to stakeholders on licensing best practices and risk mitigation strategies.

Key Responsibilities:

License Agreement Analysis:

• Review and analyze customer software license agreements to understand terms, conditions, and usage rights.
• Assess the technical implications of licensing terms and translate them into actionable compliance requirements.
• Collaborate with legal and sales teams to ensure alignment between technical and contractual obligations.

Technical Compliance Audits:

• Deeply understand VMware software usage and license utilization across the organization's infrastructure, including on-premises and cloud environments.
• Conduct technical audits of software installations, configurations, and usage to verify compliance with licensing agreements.
• Identify instances of non-compliance, unauthorized usage, or licensing violations through in-depth analysis of technical data.
• Generate audit reports detailing findings, recommendations, and remediation plans for addressing compliance issues.

License Advisory:

• Become an expert in VMware by Broadcom license entitlement structures in order to advise customers on license entitlement definitions and acceptable use
• Analyze usage data to identify opportunities for license optimization, cost savings, potential compliance issues, and risk mitigation.
• Collaborate with stakeholders to implement usage optimization strategies and ensure efficient license utilization.

Customer Relationship Management:

• Build and maintain strong relationships with customers, serving as a trusted advisor on software licensing and compliance matters.
• Act as the primary point of contact for customer inquiries and escalations related to software licensing and technical audits.
• Engage with customers to understand their evolving needs and provide proactive guidance and support.

Risk Assessment and Mitigation:

• Assess risks associated with non-compliance, unauthorized software usage, and potential licensing violations.
• Develop and implement strategies in partnership with product R&D to mitigate software leakage risks and ensure ongoing adherence to licensing requirements.
• Provide guidance and recommendations to stakeholders on risk mitigation strategies and compliance best practices.

Documentation and Reporting:

• Maintain accurate records of software licenses, entitlements, and usage data to support compliance efforts.
• Establish Key Performance Indicators (KPI's) and generate regular reports on license compliance metrics, including utilization rates, compliance status, and potential risks.
• Document audit findings, recommendations, and remediation actions for internal and external review.
• Ensure customer contractual entitlements align with internal and customer facing reporting systems.

Process Optimization and Tooling

• Develop repeatable processes for all aspects of the license compliance function.
• Identify technical tools required for consistent and repeatable audit capabilities.
• Manage and maintain technical tools, processes, and capabilities to ensure alignment to product software license evolution.

Vendor Management:

• Establish and maintain relationships with third-party audit and compliance partners to augment and provide scale customer license compliance audit capabilities.
• Define and agree upon statements of work engagements.
• Manage and establish KPI's for vendor accountability of SOW activities.

Training and Education:

• Provide training and education to field personnel on software licensing best practices, compliance standards, and technical audit processes.
• Develop educational materials, documentation, and resources to support customer understanding of licensing agreements and technical audit requirements.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field preferred plus 12+ years of related work experience, OR
• Master's degree in Computer Science, Information Technology, or related field preferred plus10+ years of related work experience.
• Proven experience in technical roles within the software industry, with a focus on software license compliance, audit, or management.
• Strong technical expertise in software installations, configurations, and usage monitoring across various platforms, data centers, and infrastructure environments .
• In-depth knowledge of software licensing models, agreements, and compliance standards.
• Excellent analytical skills with the ability to interpret complex technical data and licensing terms.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and customers.
• Detail-oriented mindset with a focus on accuracy and precision in compliance assessment and reporting.
• Relevant certifications (e.g., Certified Software Asset Manager, Certified IT Asset Manager) are a plus.

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