Support Worker

Our Organisation

Formed in 2000, Anglicare North Queensland Limited (Anglicare NQ) is a for purpose not for profit Australian Charities and Not-for-profits Commission (ACNC) registered charity and an independent legal entity operating as a Company Limited by Guarantee. We provide place-based human services, support community initiatives and undertake advocacy work. Our efforts are underpinned by Anglicare NQ's purpose, core values and strong commitment to being a Child Safe Organisation and to the people and communities of North and Far North Queensland.

About the Job

As a member of the Bama Dakil Diversion Centre team, you will reduce cycles of public intoxication and related harm through providing responsive, respectful and dignified support to people who are frequent users of substances in public spaces and at risk of imprisonment. Using harm minimisation, cultural safety and trauma informed practices the practical, supervisory and administrative duties undertaken will maintain a welcoming, safe, nurturing and culturally affirming environment at the Centre. 

You play a vital role enabling clients to stabilise, get nourishment and hydrate, rest and recover and to feel valued and assist clients people explore options, engage in meaningful activities, connect with services and community support networks. You will assist our internal community transport, case management, activity and detainee support services and maintain positive relations with partner organisations and referrers such as Police, Queensland Health, Department of Corrective Services and Centrelink.

To Be Successful You Will Need

• A high level of commitment to the values of Anglicare North Queensland.
• Prior experience assisting and encouraging clients to reach personal goals and positive outcomes.
• Ability to handle crisis situations and challenging behaviors.
• Knowledge of workplace health and safety procedures including food hygiene and manual handling.
• Strong understanding and practice of professional boundaries.
• Awareness and/or experience working with people experiencing mental health challenges will be highly regarded.
• Awareness and/or experience working with people experiencing alcohol and other drug challenges.
• Experience working with Aboriginal and Torres Strait Islander people, families and communities will be highly regarded.
• Experience working with people from culturally and linguistically diverse (CALD) backgrounds will be highly regarded.

Compliance

• A current QLD drivers licence 'Class C' or interstate equivalent
• Blue Card (Working with children card)
• A current national Police Check (within the last 3 months)
• Hold or be willing to obtain a current CPR & First Aid certificate

What We Can Offer You

• A rewarding career with a growing, respected for purpose not-for-profit organisation
• Competitive hourly rate
• Comprehensive Induction Program
• SCHADS Award Level 1 Crisis Accommodation (Increments negotiable depending on experience)
• Access to Employee Assistance Program (EAP) and Chaplaincy Service
• Access to a large variety of discounts through our HRIS benefits

Diversity and inclusivity are important to Anglicare NQ and we are committed to ensuring our workplace and services reflect this.  Everyone is welcome, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.

Ready to Take the Next Step?

Click the Apply button and submit a cover letter along with your CV. Applications close Sunday 2nd November, however, we may close the advertisement prior to this date in the instance a suitable candidate is found, if you think this is the job for you, please don't hesitate to submit your application.

This advert is only meant to be an overview, for all the details on what makes this such a great opportunity or to ask any questions please email