Community Connect Worker

About us:

Community Support Centre Innisfail (CSCI) is a community based, not-for-profit organisation delivering a range of quality community, family and person-centred services throughout the Cassowary Coast region. CSCI is committed to providing services that are accessible to community members of all ages, abilities, cultures, religions and socio-economic backgrounds.

CSCI Values of child aware practice, cultural competence, inclusion, integrity, privacy, collaborative partnerships, innovation and passion are demonstrated in practice and organisational systems.

The CSCI Quality Improvement process combined with a Supportive Leadership model facilitates a safe work environment with a commitment to a culture of learning.

CSCI is committed to ensuring the safety and wellbeing of children and young people.

About the Role

Community Support Centre Innisfail is seeking a new team member to fulfill the role of Community Connect Worker. This position is Part-Time Fixed Term Contract (Oct March 2026; 22.8 hours per week; SCHADS Level 3.1 $38.65/hr).

Community Connect Workers provide responsive, short-term assistance that is tailored to the unique needs of community members. Their role is to connect individuals and families with appropriate supports and services, while building on their skills and capabilities.

The Community Connect Worker is employed to support the Innisfail Neighbourhood Centre functions and will work alongside staff and volunteers to respond to community goals by building social connections and developing referral pathways to support services.

This position operates both independently and within a collaborative team environment, using professional judgment guided by evidence-based practice.

Who are we looking for?

Essential Requirements:

• Relevant qualifications in community services, social work, behavioural science, human services, or similar and/or
• Significant experience in equivalent work.
• Possession of a valid 'Working with Children' Blue Card or willing to obtain one.
• Possession of a driver licence.

Desired Skills, Attributes, and Experience:

• Demonstrated experience of working with crisis and emergency/disaster service delivery models.
• Demonstrated knowledge and experience of working with child aware practice frameworks.
• Demonstrated experience and skill of working across cultures.
• Demonstrated experience and skill in coordinating interventions, including information, referral, advocacy and distribution of financial resources.
• Knowledge of and ability to work collaboratively with other government and non-government service providers and systems.
• Demonstrated computer literacy skills and ability to navigate on-line systems for client as well as client databases and data collection.
• Ability to work effectively and harmoniously in a team environment across service areas as well as independently.

Why Join Community Support Centre Innisfail?

• 5 Weeks Annual Leave (pro-rata) + 3 days Emergency/Disaster Leave
• Salary sacrificing benefits
• Flexible work arrangements as per SCHCDS Award and National Employment Standards
• Professional development/training opportunities

How to Apply?

To apply for this position please submit an application via SEEK or email application to: 

Completed application will include:

• A resume with contact details for at least two referees.
• A 1-2 page written statement demonstrating applicant's suitability to the role addressing the essential requirements and the desired skills, attributes, and experience.

Only completed applications that include a resume and written statement will be considered for shortlisting.

Applications will be accepted until 4.00 pm Wednesday 10 September 2025.

CSCI actively encourage applications from any background including Aboriginal and Torres Strait Islander people.

CSCI promotes equality and diversity and will not discriminate due to culture, ethnicity, gender, sexuality, religion or disability.

Need More Information?

For further information about the role, including the Position Description:

Please contact Quality Assurance Coordinator on:

or