Operations Support

1 day ago

Hobart, Tasmania, Australia Centre for Australian Industry Full time $40,000 - $60,000 per year

Tassielink Transit are looking for a motivated, reliable Operations support/driver to join our team in Hobart.

This diverse role will include a mix of both working as a member of the operations team daily and driving our fleet of modern buses.

What Operations Provides to Tassielink:

  • Supports the coordination and implementation of our service and charter work on a daily basis.
  • Coordinates and implements operational systems and strategies to ensure effective and efficient client services.
  • Provides an open line of clear communication between customers, drivers and management.
  • Problem solving and relaying the appropriate information/documentation required to drivers and other staff in a timely matter.
  • Data entry, collates, reviews and actions customer complaints/feedback. Complete and follow up incident reports including vehicle claim forms.
  • Provides support and assistance with any other requirements as instructed.
  • Driving duties as required.
  • Coordinated with workers to maintain a clean, safe and healthy working environment.

We are looking for:

  • A motivated and enthusiastic person with a friendly and outgoing nature.
  • Well-presented, with the ability to work both independently and as part of a team.
  • Has the ability to problem solve and prioritise workloads and commitments.
  • Experience with Microsoft programs and data entry.
  • Sound knowledge and experience or held an operational role within the transport industry or similar.
  • Experience in dealing with people including customer service.
  • The ability to follow instructions, be flexible, with the willingness to learn.

Key Experience and Qualifications you will need:

  • Hold an MR licence or above (with the ability to upgrade from automatic to manual licence if required)
  • Hold a PPV and working with vulnerable people licence or the ability to obtain both.
  • Flexibility to work shifts and rosters including weekend work as directed, both charter and route service work.
  • Collect fares, issue tickets via the ticket machine, account for all money's collected.
  • Basic bus cleaning and maintenance with the ability to perform a thorough pre departure check via the driver app.
  • Basic two-way radio communication.
  • Provide exceptional customer service.

Note:

You must have the capacity to undertake the physical requirements of this role.

If you wish to apply for the Operations Support / Driver position please send your Cover Letter and Resume to Dixie Voss at:   

Applications will be shortlisted as received and only successful applicants will be contacted.

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