Content Manager

5 days ago

Canberra n Capital Territory, Australia IT Alliance Australia Full time

Role: Content Designer - (APS6 Level)

Location of work:
Canberra

Length of contract:
12 months

Contract extensions:
12 months extension

Security clearance:
Baseline security clearance

Key duties and responsibilities

  • Manage system control/planning and operational technical service delivery of the department's record management objectives and needs on EDRMS (Content Manager) and hold Content Manager Administrator position.
  • Draft briefs on records and information management technical issues, represent the department in relevant Content Manager matters and engage with the department's IT business and solutions areas including provision of advice to internal and external stakeholders.
  • Manage the Content Manager technical reference documents and procedures on behalf of the department and its user portfolio agencies including required reviews and updates and maintenance of the EDRMS Technical Reference Guide.
  • Maintain and establish datasets including the management and/or facilitation of technical resolution of Issues.
  • Manage Content Manager technical operations including lead on engagement with project managers for Content Manager updates and upgrade projects as required and related testing and processes.
  • Support the departments legislative and government compliance for corporate records of the department including the response to Whole of Government Digital Transition Policy, Senate Continuing Order responses, internal EDRMS benefit realisations and associated reports, returns and surveys primarily through the production of reports and statistics from Content Manager.
  • Contract supervision and engagement through liaison and advice to the office service provider organisation and procurement of Content Manager technical/maintenance support and related licensing and licence maintenance.
  • Contribute to the delivery of EDRMS technical training and communication strategies to departmental staff including e-learning content input with the learning and development section and maintaining and improving the EDRMS intranet site.
  • Provide helpdesk and support to staff.
  • The specified personnel may be redirected to assist or work on other projects/activities outside of the branch of initial assignment.

Criteria

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