Client Liaison and Administration Officer

6 days ago

Nundah, Queensland, Australia Pacific Health and Wellbeing Full time $60,000 - $80,000 per year
About us:

At Pacific Health and Wellbeing, we are committed to supporting people of all ages living with a disability to achieve their goals and reach their potential. We believe in applying a person-centered approach by working with our participants to make sure that they feel heard, understood and respected.

We are a committed Allied Health Practice comprised of Occupational Therapists, Speech Pathologists, and Physiotherapists, focused on delivering a flexible and responsive mobile community service to NDIS participants. As we continue to grow, we are looking to appoint a Client Liaison and Administration Officer.

Responsibilities:
  • Be the first point of contact and provide general reception duties; and follow-up/respond with face to face, telephone and email requests for information.
  • Manage referrals and appointment bookings.
  • Create new participant files, entering information into our client management system (PracSuite); and draft and issue service agreements.
  • Manage and process invoicing in a timely and accurate manner, ensuring alignment with service agreements and company policies.
  • Managing/ordering of general office supplies.
  • Positively represent our organization and the services we provide in a professional manner when engaging with all stakeholders.
  • Undertake duties within the scope and capabilities of the role to support the Area Manager and broader team in administration and service management.
  • Provide support in all administrational aspects of the site.
About You:

As an integral member of our team, supporting our business and clinicians, and tasked with engaging our participants, clients, and stakeholders, we are looking for someone who has:

  • Administrative experience, preferably within a multi-disciplinary team (exposure to NDIS is an advantage)
  • You have exceptional written and verbal communication skills, along with a keen eye for detail and strong organizational abilities.
  • Having the ability to handle numerous responsibilities and priorities, even when things come up suddenly or unexpectedly, is crucial.
  • High-level computer and technology literacy is essential, including proficiency in Microsoft Office products, client management, financial, and HR systems.
  • The ability to learn new systems and troubleshooting IT issues in collaboration with our IT service provider.
You must:
  • have a NDIS Worker Screening clearance (be willing to obtain at own cost)
  • have a Working with Children check (be willing to obtain at own cost)
  • have the right to work in Australia
  • have a valid Australian driver's license
  • be willing to undertake a medical assessment to secure employment within (at own cost)
How to apply:

If you meet our criteria andwould like to join our professional yet easy going team, we want to hear from you

To apply, please click the 'APPLY' button and attach your CV and a cover letter.

Previous applicants need not apply

If you would like to know more about this role, or have any questions, please email

  • Administration Assistant

    2 weeks ago

    Nundah, Queensland, Australia ARB Corporation Full time $45,000 - $60,000 per year

    About the Role: We are looking for an up-and-coming Administrative Assistant to join our QLD Hub Team. This position would ideally suit someone looking to begin and grow their career in Australia's largest manufacturer of 4WD accessories. The role will be reporting to our Sales Operations Manager and responsible for providing sales and administrative...

  • Switchboard Testing Officer

    6 days ago

    Nundah, Queensland, Australia Roc Consulting Full time $60,000 - $80,000 per year

    POSITION Due to company growth, our client is seeking an Switchboard Testing officer to join their team in Brisbane.Perform thorough electrical tests: continuity, insulation resistance, polarity, functional checks.Verify workmanship against electrical drawings, schematics.Identifying and reporting any faults or issues found during the quality control or...

  • Member Services Assistant

    1 week ago

    Nundah, Queensland, Australia Australian Counselling Association Full time

    Australian Counselling Association (ACA) is Australia's largest peak body for Counsellors and Psychotherapists.  We represent over 21,000 Registered Counsellors, Psychotherapists and Students.ACA serves a crucial role in advocating and advancing the profession of counselling and psychotherapy. We develop codes of ethical practice, training standards,...

  • Exercise Scientist

    6 days ago

    Nundah, Queensland, Australia Knight Health Full time $80,000 - $120,000 per year

    About Us:Knight Health is a premier provider of occupational health services, trusted by over 550 businesses across diverse sectors, with expertise in heavy industrial environments.As an established leader in workplace health, we have built our reputation on delivering exceptional customer service while playing an essential role in protecting Australia's...

  • Occupational Therapist

    1 week ago

    Nundah, Queensland, Australia Pacific Health and Wellbeing Full time $73,000 - $80,000 per year

    At Pacific Health & Wellbeing, we believe healthcare should be about more than ticking boxes. It's about creating lasting impact in the communities we serve. We're looking for an Occupational Therapist who is passionate about empowering people of all ages to live more independently and reach their goals.Why Join Us?Company vehicle fully covered including...

  • Registered Nurse

    6 days ago

    Nundah, Queensland, Australia Knight Health Full time $80,000 - $120,000 per year

    Knight Health is a premier provider of occupational health services, trusted by over 550 businesses across diverse sectors, with expertise in heavy industrial environments.As an established leader in workplace health, we have built our reputation on delivering exceptional customer service while playing an essential role in protecting Australia's workforce...

  • Tuckshop Assistant

    1 week ago

    Nundah, Queensland, Australia Brisbane Catholic Education Full time $16,800 per year

    About Brisbane Catholic EducationBrisbane Catholic Education (BCE) is a vibrant learning community within the Archdiocese, employing over 12,000 people across a diverse range of positions. As the largest provider of Catholic education in Queensland, BCE is dedicated to delivering high-quality education from Prep to Year 12. Through strong partnerships with...

  • Receptionist

    1 week ago

    Nundah, Queensland, Australia Gardner Vaughan Group Full time $45,000 - $60,000 per year

    Are you an outgoing, friendly professional who enjoys helping people?This receptionist role atGVGcould be the perfect opportunity for you.AtGardner Vaughan Group(GVG), we understand that exceptional first impressions set the foundation of success. As we continue to grow across South East Queensland, we're seeking a dynamic, personable individual to become...

  • Senior Accountant

    1 week ago

    Nundah, Queensland, Australia Otsana Group Full time $90,000 - $120,000 per year

    We're a small but ambitious practice, building from the ground up with intention and care. The firm is led by a principal with mid-tier taxation advisory training, complemented by further experience in commercial roles and smaller firms. This mix has shaped a broad, practical approach that our clients rely on — not just for compliance, but for support in...

  • Senior Accountant

    1 week ago

    Nundah, Queensland, Australia Otsana Group Full time

    We're a small but ambitious practice, building from the ground up with intention and care. The firm is led by a principal with mid-tier taxation advisory training, complemented by further experience in commercial roles and smaller firms. This mix has shaped a broad, practical approach that our clients rely on — not just for compliance, but for support in...