Sales Administrator

4 days ago

Nundah, Queensland, Australia Gardner Vaughan Group Full time $60,000 - $80,000 per year

About Us
At
GVG
, we're
passionate
about delivering exceptional experiences for our
clients
. Ready to be the backbone of our client relationships at GVG?
Gardner Vaughan Group
is seeking adetail-oriented
Sales Administrator
to assist in the Client & Contracts tasks, someone who can balance strategic thinking with hands-on execution. Reporting directly to our Sales Manager and working alongside our Sales team, you'll be the vital link between our clients and our award-winning projects.

For
36 years
, Gardner Vaughan Group has built
excellence
across
Southeast Brisbane
, creating thriving communities through our multi-residential developments. Our reputation for quality isn't just in our buildings, it's in every client interaction and contract we manage.

The Opportunity
We're seeking a
versatile
Sales Administrator to join our dynamic
Sales & Marketing team
. In this pivotal role, you'll support our sales and
customer service
functions, ensuring smooth administrative operations that directly contribute to our company's
success
.

Your Impact
You'll work closely with our Senior Sales Administrator and Client Liaison across two key areas:-

Sales Coordination

  • Manage sales contracts including updating, filing, and creation for off-the-plan sales and leasing
  • Assist the Commercial Agent with contract requirements
  • Maintain critical documentation including Contracts/EOIs & Agreements
  • Conduct audits on Exclusive Use allocations with the Senior Sales Administrator
  • Ensure customer information is accurately updated in our CRM system
  • Support the reporting process and maintain deal statuses across all sales stages and projects
  • Implement our repeat and referral buyer programs, including tracking incentives and settlement gifts

Customer Service

  • Support the client handover process from six months pre-completion to one month post-completion
  • Coordinate Owner Occupier and Investor gift packs, handover boxes, and personalized materials
  • Liaise with site and cleaning teams to manage sparkle cleans and capture final condition documentation
  • Attend client-facing and industry events, assisting with preparation and delivery
  • Provide support for walkthroughs and GVG branded events

The ideal candidate brings:-

  • A positive, can-do attitude and calm demeanor
  • Previous administrative experience
  • Exceptional organisational and time management skills
  • Problem-solving capabilities
  • Proficiency with Google Applications
  • Strong written and verbal communication skills
  • Meticulous attention to detail
  • Flexibility to adapt to changing priorities
  • Willingness to contribute to continuous improvement initiatives

What We Offer

  • A collaborative team environment where your contributions are valued
  • Opportunity to work across multiple departments and develop diverse skills
  • Support for professional growth and development
  • A culture that embraces positive, empathetic, and team-oriented attitudes

How To Apply
If you're ready to join a team that values collaboration, transparency, and exceptional client service, we'd love to hear from you. Share your resume and a brief cover letter highlighting how your skills and experience align with our requirements.

Apply now - by submitting your resume complete with references. For questions about this role, please contact GVG HR

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