Technical Cyber Business Analyst

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for apassionateteam player whoaligns with our valuesand culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us

The Opportunity

Join our Security Operations team as a Technical Cyber Business Analyst in our Melbourne office. Reporting to the Head of Security Operations, the Technical Cyber Business Analyst, is a senior hands-on analyst responsible for enabling the Scaled Security Group (SSG) in achieving outcomes.

The analyst works closely with stakeholders around the business to define business needs, improve processes, build maturity in documentation and protected offerings and contribute to the goals of the SSG. This position supports the delivery of the SSG strategy pillars to be Threat Led, expand our observability & adapt to evolving external threats by adopting a shift-left approach for Vocus Security.

What you'll be doing day-to-day

As Technical Cyber Business Analyst you'll be responsibilities will also include the below.

• Analyse and map current and future business processes to identify pain points, risks, and opportunities for improvement across both PROTECTED and unclassified environments
• Act as a subject matter expert in the integration and dissemination of systems and data related to key threat areas and security tooling, including exposure management (XM), endpoint detection (EDR/XDR), vulnerability management (VM), and end-of-life (EOL) asset tracking
• Support Vocus's cyber incident readiness by facilitating post-incident reviews, managing incident reporting, and tracking implementation of recommendations and corrective actions
• Present findings and insights to both technical and senior audiences in a clear, professional, and actionable manner
• Build strong relationships across the business and project teams by being approachable, communicative, and knowledgeable
• Contribute to the successful delivery of initiatives by producing high-quality documentation
• Collaborate closely with internal teams to clarify requirements and ensure solutions are fit-for-purpose and aligned with business needs

What you'll bring to this role

• Active security clearance holder, with the ability to support maturity of processes and offerings for Class 1 customers in both PROTECTED and unclassified environments
• Proven ability to work independently, manage competing priorities, and meet deadlines while delivering high-quality outcomes to stakeholders
• Extensive experience using collaboration and documentation platforms such as SharePoint, Microsoft Teams, JIRA, Confluence, and Visio to support cross-functional initiatives
• Skilled in creating robust documentation from scratch, including business processes, threat advisories, and engineering artefacts that support the organisation's security posture and strategic objectives
• Strong problem-solving mindset, with a focus on continuous improvement and delivering practical, value-driven solutions
• Excellent written, verbal, and presentation skills, with the ability to communicate complex cybersecurity concepts to non-technical stakeholders and bridge technical detail with business impact
• Solid understanding of cybersecurity and IT principles, including regulatory frameworks relevant to critical infrastructure (e.g., SOCI)
• Demonstrated ability to build and maintain constructive relationships with stakeholders at all levels of the organisation
• Passionate about cybersecurity and technology, with a collaborative approach and eagerness to share knowledge across teams

What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

• Diverse and dynamic teams with a supportive and inclusive culture.
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
• Flexible hours and a hybrid working environment
• Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
• Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
• Study assistance programs to excel your personal growth, learning and development.
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it's personal. We're crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people's lives.

With us, you'll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us

As Australia's specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?

If you like the sound of this role and think you'd do a great job, but are worried you don't tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they're not 100% qualified for, but just as likely to succeed at them

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.