Workshop Controller Foreman

2 weeks ago

Dandenong, Victoria, Australia Eagers Automotive Full time $90,000 - $120,000 per year

Rare opportunity for a highly motivated Senior Technician/ Workshop Foreman looking for the next step in their career Join us today 



About the role:  



Eagers Automotive currently has an exciting opportunity to join our Service Team at BYD Dandenong as a Workshop Controller Foreman.



If you are a Senior Technician/ Workshop Controller / Foreman looking to forward your career or looking for a change – we would like to hear from you today 



Reporting directly to the Service Manager, this role is to help assist in coordinating the day-to-day operations by planning, monitoring, and controlling all repair orders. 



Key Responsibilities:

  • Allocate Work Efficiently: Distribute repair orders to technicians based on skill set, availability, and job priority.
  • Monitor Workflow: Track job progress, repair quality, and service timelines throughout the day to ensure smooth workshop operations.
  • Team Coordination: Liaise closely with Service Advisors and the Parts Department to ensure accurate information flow and job readiness.
  • Technical Support: Provide hands-on technical assistance and guidance to technicians when required.
  • Safety Compliance: Enforce strict adherence to health and safety regulations and company policies.
  • Quality Assurance: Conduct regular quality checks and ensure all work meets manufacturer standards.
  • Talent Development: Assist in the recruitment, onboarding, and continuous upskilling of workshop technicians.
  • Performance Reporting: Monitor and report on technician efficiency, productivity, and key workshop performance indicators (KPIs).

Requirements:

  • Experience: Previous experience as a Workshop Controller, Workshop Foreman, or similar supervisory role in a dealership or independent workshop.
  • Technical Knowledge: Strong understanding of modern automotive systems; Electric Vehicle (EV) experience is highly desirable.
  • Leadership: Proven ability to lead, motivate, and develop a team of technicians.
  • Organizational Skills: Excellent time management and attention to detail in a fast-paced environment.
  • Communication: Strong interpersonal and problem-solving skills with the ability to manage cross-functional communication effectively.
  • Systems Proficiency: Experience with Dealer Management Systems (DMS) such as ERA & EAR Port, or equivalent workshop management tools.

BYD has been the most exciting new manufacturer in the automotive industry for decades.

Now the world's largest New Energy Vehicle producer, with 4 fully electric models; BYD Dolphin, BYD Atto3, BYD Seal and the all new BYD Sealion 7 Along with Introducing the thrilling new Plug-in Hybrid BYD Sealion6 and BYD Shark6 now available in Australia.

Stay tuned for several new models launching in 2025 & 2026 as BYD has ambitious plans for the Australian market. Working exclusively with BYD new energy vehicles, we are looking for individuals who can play an integral role in delivering an outstanding customer experience for this exciting new brand in Australia. 

Don't miss this amazing opportunity 

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