Occ Supervisor

Salary:

- $82,208.13 + 11.5% super
- Location:

- Dandenong
- Employment Type:

- FP - Full-Time Permanent
- Department:

- OPERATIONS CONTROL CENTRE
- Closing Date:

- 06 Feb 2025

**About the Role**

Located at our head office in Dandenong, our centralised Operations Control Centre is the hub for our transport operations and a hive of activity bound to keep your adrenaline pumping Our OCC is fitted with state of the art modern and unique technology and has changed the game in our efficiency support our on road employees and deal with incidences in real time.

As an OCC Supervisor, you will play a vital role in the smooth operation of our services,including both business as usual operations and responding to critical incidences.. You’ll provide hands-on support and leadership, ensuring seamless daily operations across our network.

**Key Responsibilities**

As part of our team, you will:

- Deal with critical response incidences that may occur
- Provide direct support and assistance to on road drivers by utilising driver technology and real-time management of incidents via live CCTV.
- Support and communicate with on-road drivers through radio and telephone.
- Liaise with emergency services during escalated incidents, ensuring accurate and timely information is relayed.
- Maintain seamless communication with depots regarding incidents, accidents, delays, and replacement arrangements.
- Ensure drivers and vehicles are prepared for timely departures at shift commencements and changeovers.

Coordinate replacement drivers and vehicles as required, collaborating with workshop staff when necessary.

**What We’re Looking For**

**Applicants must have previous experience in a critical incident type role, a strong focus on safely and the ability to remain in control during any potential critical incident.**

In addition, we value applicants with:

- **Experience**: Background in Transport, Defence, or Manufacturing sectors, or experience in operations coordination, management, or scheduling.
- **Skills**: Exceptional communication, the ability to think quick and coordinate multiple facets of an incident simultaneously.
- **Tech-Savviness**: Proficiency in technology in general and Microsoft Office.in particular MS Outlook, Word and Excel.
- **Flexibility**: Willingness to work a rotating roster (4 AM - 2 AM).
- **Qualifications**: A tertiary qualification in a related field (desirable) and a current Victorian driver’s licence.
- Ability to gain police clearance is essential._

**What We Offer**
- **Stability**: Full-time employment with an industry leader in a secure, growing sector
- **Career Growth**: Genuine career progression opportunities within a multi-faceted business
- **Benefits**: Fantastic workplace culture, strong team bond, quarterly onsite BBQ’s and secure onsite parking.

**Why Choose Ventura?**

Take the wheel of your career with Ventura, where every day is an opportunity to make a difference in Melbourne’s transport network

**How to Apply**

Ready to start your journey?

Let’s drive Melbourne forward—together