Specialist Medical Receptionist

2 days ago

Essendon, Australia Moonee Valley Specialist Centre Full time $35,000 - $56,000 per year

Location: Moonee Valley Specialist Centre, Specialist Rooms

Hours: Monday–Friday, 8:00am–4:00pm or 10:00am–6:00pm (rostered a month in advance)

About the Role

We are a busy, well-established specialist medical practice seeking an experienced and professional Medical Receptionist. This is a fast-paced, highly automated environment requiring strong multitasking skills, attention to detail, and a proactive attitude.

You must have proven experience using Genie software and be confident managing a wide range of administrative and patient-facing tasks.

Key Responsibilities

  • Greet patients and manage check-ins with professionalism
  • Verify and update patient details and referrals with accuracy
  • Handle high-volume phone lines and appointment scheduling
  • Process payments via Square and submit Medicare claims
  • Manage doctor and nurse diaries efficiently
  • Liaise with the clinical team to ensure smooth daily operations
  • Maintain a clean, organized, and welcoming reception area
  • Open and close the clinic depending on shift

What We're Looking For

  • Minimum 2 years' experience in specialist rooms
  • Genie software proficiency is essential
  • Strong communication, multitasking, and data entry skills
  • Immaculate presentation and corporate attire
  • Friendly, can-do attitude and team-oriented mindset

Benefits

  • Competitive hourly rate ($35–$45/hr + super)
  • Supportive and professional team environment
  • Immediate start available

How to Apply

Submit your resume and cover letter.

Your cover letter must:

  • Be addressed to Nicole Starbuck-Connelly
  • Show knowledge of our clinic
  • Include your availability for phone interviews (including after-hours/weekends)

Interview Process

  • Stage 1: Phone interview
  • Stage 2: In-person interview with practical skills assessment (by invitation)

Only shortlisted applicants will be contacted. We value professionalism, initiative, and a strong first impression.

Job Types: Full-time, Permanent

Pay: $35.00 – $56.00 per hour

Expected hours: 37.5 per week

Application Question(s):

  • How much notice are you required to give your current employer?

Experience:

  • specialist medical administration: 1 year (Required)
  • Genie: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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