General Manager

2 days ago

Newcastle, New South Wales, Australia Oaks Hotels, Resorts & Suites Full time $120,000 - $250,000 per year

Company Description
Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description
Minor Hotels is seeking a dynamic General Manager to lead Oaks Cypress Lakes Resort. This pivotal role oversees the Hotel, Food & Beverage, Elysia Wellness Retreat, Conferencing & Events, Golf, and Body Corporate matters.

The ideal candidate will have a strong background in MICE operations with proven leadership across diverse hospitality operations.

Key Responsibilities:

  • Lead day-to-day operations across all departments, ensuring operational excellence and financial performance.
  • Maximise revenue, guest satisfaction, and conference/event business through strategic planning and execution.
  • Develop and mentor high-performing teams to foster a positive and productive workplace culture.
  • Maintain operational standards, oversee body corporate matters, and ensure alignment with organisational goals.
  • Collaborate with commercial functions including marketing, sales, revenue management, and digital strategy to drive growth.

Qualifications

  • Proven senior leadership experience in hospitality, ideally as a General Manager or Cluster GM.
  • Extensive experience in MICE, Food & Beverage, Spa/Wellness operations.
  • Strong financial, operational, and strategic business acumen.
  • Demonstrated ability to recruit, coach, and develop high-performing teams.
  • Exceptional communication and relationship-building skills with guests, staff, and stakeholders.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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