Wellbeing Systems Support Delivery Officer

Wellbeing Systems Support Delivery Officer

Join us as a Wellbeing Systems Support Delivery Officer (Clerk Grade 9/10)

Join the Team Around a School and help deliver stronger wellbeing outcomes for students across NSW. As a Wellbeing Systems Support Delivery Officer, you'll work directly with schools to improve whole-school wellbeing systems, strengthen proactive prevention initiatives, and support student behaviour, attendance and engagement.

• Location: Specific locations listed in 'About the role'
• Required to work four (4) days per week either in an identified education office location or delivering face to face support in schools.
• Clerk Grade 9/10 with base salary ranging from $129,464 to $142,665 per annum, plus employer's contribution to superannuation and annual leave loading
• Temporary full-time opportunity up to three (3) years

About the NSW Department of Education

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We unlock excellence and unleash the potential of two-thirds of school children in NSW. We're proudly public and the largest education system in Australia. We nurture opportunities for every learner to develop the skills needed for their chosen career path, helping shape the industries of tomorrow.

We respect and value Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.

About the Student Wellbeing Support Directorate

Student Wellbeing Support provide direct support to schools to strengthen accessible and inclusive education practice to maximise wellbeing and learning for students in NSW public schools. The Student Wellbeing Support directorate includes four Student Wellbeing Support groups that service our schools across various principal networks. Student Wellbeing Support advances equitable outcomes through outcomes focused programs, systems, and processes.

Schools access our support through the one-call, Team Around a School model. The Team Around a School helps school teams to improve student learning and wellbeing practices and strengthens school and staff initiatives across the care continuum. We are a key enabler of the department's Plan for Public Education and are committed to ensuring we provide support to schools that is efficient, effective, and easy to access.

About the role

This role works as part of Team Around a School, delivering face-to-face support in public schools across NSW. The Wellbeing Systems Support Delivery Officer will support school system improvement, enabling a team to deliver the strategic implementation of evidence informed whole school wellbeing approaches and proactive prevention initiatives involving sensitive and complex matters.

The role will assist in the delivery of project planning and coordination, analysis of data, evaluation and effective development of school systems linked to supporting student behaviour, wellbeing and attendance.

This role ensures strong collaboration between staff within Team Around a School to deliver on departmental priorities and ensure program implementation meets school needs and delivers equitable outcomes for students.

As part of the application process, you will be asked to select your preference/s from the following education office location options:

Team 1: Regional North & West, Rural North, Metropolitan North, Regional North

Adamstown, Armidale, Broken Hill, Coffs Harbour, Dubbo, Forster, Goonellabah, Grafton, Macquarie Park, Maitland, Moree, Murwillumbah, Newcastle, Nirimba (Quakers Hill), Port Macquarie, Tamworth, Tuggerah

Team 2: Metropolitan South, Metropolitan South & West, Regional South

Albury, Arncliffe, Batemans Bay, Bathurst, Campbelltown, Deniliquin, Griffith, Miranda, Nirimba (Quakers Hill), Orange, Queanbeyan, Ringrose (Greystanes), Riverwood, St Peters, Wagga Wagga, Warilla

For further information including a full list of key accountabilities click here to view the role description.

Key knowledge and experience:

• Demonstrated knowledge and understanding of systems to support whole school wellbeing, behaviour and attendance.
• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements:

• Tertiary qualifications and demonstrated experience in a field relevant to wellbeing support provision to children and young people. This could include, but is not limited to teaching in schools, psychology, social work and adolescent mental health.
• Hold a current and valid Working with Children Check (WWCC) for paid employment (or willing to acquire one)
• A current and valid driver's licence is required. Statewide travel will be required.
• Demonstrated understanding of and commitment to the value of public education.

Why Join Us?

• Be part of Australia's largest education system
• 35 hour working week
• Enjoy flexible working arrangements
• Flex leave entitlements, generous holidays and leave conditions
• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
• Fitness Passport
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Please submit your application by clicking 'Apply Online' and attaching a resume (maximum 5 pages) and cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities for the role. Also address the pre-screening questions below:

• Describe your experience in supporting schools or educational settings to use data and organisational systems to improve student wellbeing, attendance, or behaviour. How have you tailored your approach to meet the diverse and evolving needs of schools. (max 300 words)
• Effective collaboration with school staff and external agencies is vital for this role. Can you share an example where you worked collaboratively to address complex or sensitive student wellbeing issues? How did you ensure the outcome was positive and aligned with school or departmental priorities? (max 300 words)

Please refer to the Applicant's Guide to Applying to assist you with your application.

Please be advised that it is a requirement that all candidates submit their applications online. No paper based, email based, or late applications will be accepted.

Applications close: Sunday 2 November 2025 at 11:59pm (AEST)

For role enquiries, please contact SWS Workforce Planning and Delivery via email on

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.