Direct Care Coordinator

2 days ago

Melbourne, Victoria, Australia Baptcare Full time $60,000 - $80,000 per year

Direct Care Coordinator

  • Permanent full-time role 
  • Hybrid work environment 
  • Rostering Role coordinating shifts for our front-line staff

About us

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia.  Together with BaptistCare (NSW, ACT, WA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre. 

Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness​. ​

The Role:

Our Direct Care Coordinators develop, manage, and deliver optimised rosters for our Victorian workforce:

  • First point of contact for Direct Care delivery staff, service brokerage providers and external agencies
  • Provide timely and customised support to our aged care customers
  • Rostering staff whilst considering customers unique service requirements and staff skills sets, operational efficiency and cost effectiveness

For You:

  • You'll work within a supportive team of rostering and administrative professionals
  • Great salary packaging option up to $18,500 per annum.
  • Most importantly, you will be part of a wonderful team who want to help you expand your skills and grow your career.
  • Hybrid- Work from Home and from or our Bundoora office

Skills and Experience:

  • A positive can-do attitude with ability to engage with a range of customers and staff
  • Demonstrated rostering capabilities (in aged care advantageous)
  • Lateral thinking and problem-solving skills
  • Exceptional organisational skills and attention to detail
  • Rostering systems Kronos (UKG), Alayacare, HumanForce or other rostering systems
    In Home Rostering knowledge highly regarded.
  • Knowledge of the SCHADS award - desirable but not essential

How to Apply:

Click 'Apply Now' to submit your application.

Only short-listed applicants will be contacted.

· Applicants must have the right to work in Australia.

· The successful applicant will be required to undergo a National Criminal History check and a medical assessment.

If you require support with the application process, please contact

Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role, and supporting diversity. We welcome applicants who may require adjustments.

Baptcare is dedicated to the safety, empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children and young people to feel safe and respected.

Baptcare (VIC, TAS) is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptist Care SA, to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.

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