Care Partner

• Deliver person-centred, goal-directed care
• Full time permanent position
• Not for profit salary packaging

We're seeking a compassionate Care Partner to play a central role in supporting older people to live with dignity and independence. You'll be the main point of contact for clients - coordinating care, managing services and ensuring their goals and needs are met across all aged care funding streams such as Support at Home, CHSP, Claims Conference and Private Services.

Working closely with Clinical Leads, internal teams and external providers, you'll help ensure every client's care journey is seamless and culturally responsive.

What You'll Do

• Deliver care management activities including care planning, review and coordination of supports
• Monitor changes in client needs and escalate clinical or service risks
• Coordinate services in alignment with assessed needs, care goals and approved supports
• Liaise with rostering, internal delivery teams and external providers
• Identify unmet or changing needs and initiate timely referrals to internal or external services
• Monitor client service use against approved budgets and escalate any concerns
• Respond to or report client incidents or complaints in a timely manner
• Participate in supervision, team development and organisational learning initiatives

What We're Looking For

• Strong care coordination, communication and time management skills
• Ability to build rapport with older people and their families
• Understanding of aged care funding programs and care planning processes
• Experience working with older people in a community-based or in-home setting
• Experience supporting vulnerable clients and diverse communities
• Sound judgement when responding to client needs, risks and competing priorities
• Empathy, cultural respect and a commitment to person-centred care
• Certificate IV in Aged Care or Community Services (highly regarded)

Why Jewish Care is the best choice for your career:

• Salary Packaging – as a not-for-profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.
• Purchased leave options
• Employee Assistance Program
• Reward & Recognition Program
• Ethos Day—an enriching learning experience that delves into the intricacies of Jewish history and culture
• Learning and development – opportunities to progress in your career internally.

About us

Jewish Care Victoria, is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for over 175 years. Our staff come from diverse cultural and religious backgrounds. We offer an Ethos Day—an enriching learning experience that delves into the intricacies of Jewish history and culture. This day aims to foster a comprehensive understanding of the ethos and mission of Jewish Care.

If this sounds like an opportunity in the next step of your career, and you want to work for an organisation that supports you to succeed both personally and professionally, commence your journey with Jewish Care Victoria.

Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community.

Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community.

Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse. We are a child safe organisation. We require all applicants to undergo an extensive screening process during their recruitment process.