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Sales Administrator

2 weeks ago

Melbourne, Victoria, Australia Safetech Pty Ltd Full time $60,000 - $80,000 per year

Sales Administrator

Are you a detail-driven professional with a passion for supporting sales operations and managing customer data? Do you thrive in a fast-paced environment where accuracy, communication, and collaboration are key? If so, we'd love to hear from you

We're seeking a Sales Administrator to join our dynamic team. This role plays a vital part in ensuring the smooth processing of inbound sales orders and supporting our national sales team with CRM data management. You'll be the go-to person for both internal and external stakeholders, helping bridge the gap between our products, services, and our valued clients.

Key Responsibilities

· Accurately record, process, and verify inbound sales orders in collaboration with the Sales team

· Maintain and manage the sales order email inbox

· Assist with new lead management and CRM data updates

· Act as the primary contact for external customers, ensuring strong relationships and service continuity

· Coordinate with internal teams (Project Managers, Accounts Receivable, Contracts) to raise deposit invoices and manage bank guarantees

· Prepare scheduled reports on sales order metrics including conversion rates and quotation levels

· Liaise with Sales and Project Managers to process order variations

· Set up new customers and update existing profiles in SAP, including background checks

· Contribute to the development of systems, processes, and policies

· Provide backup support for Accounts Receivable (invoicing, claims, customer liaison)

What You'll Bring

· Exceptional attention to detail and accuracy

· Strong analytical and problem-solving abilities

· Excellent planning, organization, and prioritization skills

· Clear and confident communication skills—written and verbal

· Solid administrative experience, ideally in a sales-related role

· Ability to work independently and remotely with a national team

· A proactive, helpful attitude and a drive to meet deadlines

· Flexibility and eagerness to learn

Qualifications & Experience

· Relevant experience in manufacturing, construction, or contracts (preferred but not essential)

· Familiarity with ERP systems—SAP experience highly regarded

· Proficiency in MS Word, Excel, and email platforms

Why Join Us?

You'll be part of a collaborative and supportive team that values initiative, precision, and customer focus. We offer a flexible working environment and the opportunity to contribute meaningfully to our national operations.

Ready to apply? Submit your resume and a brief cover letter outlining your experience and enthusiasm for the role. We look forward to welcoming a new team member who's ready to make an impact