Service Advisor

7 days ago

Rockhampton, Queensland, Australia Tropical Auto Group Full time $60,000 - $80,000 per year

Service Advisor - Tropical Auto Group

Are you looking for an exciting opportunity with a reputable multi-franchise dealership? Look no further Tropical Auto Group, a leading automotive retailer located in Rockhampton, QLD, is currently seeking a Service Advisor to join our dynamic team.

About Us:

Tropical Auto Group is a well-established and highly regarded multi-franchise dealership in Rockhampton. As an authorized franchise dealer for Ford, Mitsubishi, Kia, Isuzu, and GWM, we provide a wide range of high-quality vehicles and exceptional customer service. Our commitment to excellence and customer satisfaction sets us apart from the competition.

Job Description:

As a Service Advisor at Tropical Auto Group, you will play a vital role in ensuring a seamless service experience for our valued customers. Your responsibilities will include:

  • Greeting customers and assessing their service needs.
  • Providing accurate and detailed information on recommended services and repairs.
  • Coordinating service appointments and scheduling work orders.
  • Liaising with the service team and technicians to ensure timely completion of work.
  • Managing customer inquiries, complaints, and feedback in a professional and efficient manner.
  • Estimating service costs and preparing detailed invoices for customers.
  • Building and maintaining strong customer relationships to foster loyalty and repeat business.
  • Utilising dealership software systems for service records and customer information management.

Requirements:

  • A positive attitude and willingness to learn.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize work in a fast-paced environment.
  • Customer-focused mindset and a commitment to delivering exceptional service.
  • Basic computer skills.
  • Valid driver's license.

No prior experience as a Service Advisor is necessary. We provide comprehensive training and support to help you succeed in this role.

Benefits:

  • Competitive pay above award rates.
  • Performance-based bonuses and incentives.
  • Opportunities for professional growth and career advancement.
  • Joining a supportive and collaborative team in a reputable dealership.
  • Access to a wide range of high-quality vehicle brands.
  • Employee discounts on vehicle purchases, servicing, and accessories.

If you are enthusiastic, eager to learn, and thrive in a dynamic environment, this is the perfect opportunity for you. Join our team at Tropical Auto Group and contribute to our commitment to excellence in automotive service.

How to Apply:

To apply for the position of Service Advisor, please submit your updated resume and a cover letter highlighting why you are interested in this role.

Please note that only shortlisted candidates will be contacted for further assessment. We appreciate your understanding.

Tropical Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Service Advisor

    7 days ago

    Rockhampton, Queensland, Australia Weigh Auto Group Full time $60,000 - $80,000 per year

    About the roleThe Weigh Auto Group is seeking an experienced Service Advisor to join our team in Rockhampton, Queensland. As a Service Advisor, you will play a vital role in ensuring our customers receive exceptional service and support for their automotive needs. This full-time position offers the opportunity to work in a dynamic and customer-focused...

  • Service Advisor

    7 days ago

    Rockhampton, Queensland, Australia CApricorn Motors pty ltd Full time $60,000 - $80,000 per year

    A fantastic opportunity has become available for a performance-driven, customer-focused Service Advisor to join the Autopact CQ team and deliver an exceptional customer service experience.We are seeking a Service Advisor with unrivalled customer service skills. You will need a proven customer service background and the drive to excel in a professional...

  • Customer Service Advisor

    5 days ago

    Rockhampton, Queensland, Australia beBeeService Full time $63,000 - $84,000

    About This RoleWe are seeking a highly organized and communicative advisor to join our team in Rockhampton.Key Responsibilities:Develop and manage customer service schedules, including service planning, confirmation and short notice placements and cancellations.Prepare and transmit schedules for customer services to support professionals.Arrange replacement...

  • Casual Beauty Advisor Rockhampton

    5 days ago

    Rockhampton, Queensland, Australia The Body Shop Full time

    OverviewThe Body Shop Australia is currently recruiting for Casual Beauty Advisor for our RockhamptRockhampton on storeYour role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.Key DutiesThe Beauty Advisor will take the time to...

  • Casual Beauty Advisor Rockhampton

    4 days ago

    Rockhampton, Queensland, Australia The Body Shop Full time

    OverviewThe Body Shop Australia is currently recruiting for Casual Beauty Advisor for our RockhamptRockhampton on storeYour role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.Key DutiesThe Beauty Advisor will take the time to...

  • Scheduling & Administration Advisor

    1 week ago

    Rockhampton, Queensland, Australia Just Better Care Full time

    Overview Are you passionate about making a positive difference in your local community?Assist customers to live independently in their home, keeping them safe and connected to their community.We are looking for a permanent Full-Time Scheduling & Administration Advisor to join our caring and dynamic office team in Rockhampton for an immediate start.The...

  • Expert Legal Advisor

    1 week ago

    Rockhampton, Queensland, Australia beBeeLegal Full time $155,922 - $162,773

    Job OverviewThe University is seeking an experienced legal professional to join its Corporate Services Division as a Senior Legal Advisor.The ideal candidate will have a strong understanding of Australian commercial and administrative law, including regulatory frameworks and evolving government policy. They will also possess demonstrated experience in...

  • Scheduling & Administration Advisor

    1 week ago

    Rockhampton, Queensland, Australia Just Better Care Full time

    OverviewAre you passionate about making a positive difference in your local community?Assist customers to live independently in their home, keeping them safe and connected to their community.We are looking for a permanentFull-TimeScheduling & Administration Advisor to join our caring and dynamic office team in Rockhampton for animmediate start.The Scheduling...

  • Scheduling & Administration Advisor

    5 days ago

    Rockhampton, Queensland, Australia Just Better Care Full time

    OverviewAre you passionate about making a positive difference in your local community?Assist customers to live independently in their home, keeping them safe and connected to their community.We are looking for a permanentFull-TimeScheduling & Administration Advisor to join our caring and dynamic office team in Rockhampton for animmediate start.The Scheduling...

  • Senior Advisor Grants

    7 days ago

    Rockhampton, Queensland, Australia Rockhampton Regional Council Full time $109,433 - $116,784 per year

    Senior Advisor GrantsPermanent / Full TimeMonday to Friday, 72.5 hours per fortnight, 9 day fortnight$109,433 – $116,784 per annum (LGIA Stream A Level 6) + SuperannuationLocation – RockhamptonYour new roleRockhampton Regional Council is seeking a highly skilled and motivated Senior Advisor Grants to lead the strategic planning, preparation, and...