Business Support Manager

Job Description
Location: Melbourne or Sydney (Hybrid)
In this position, you'll be based in Melbourne, Yarra Falls or Sydney office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at

We give you a world of potential
We are offering a fantastic opportunity for an excellent candidate to become a Business Support Manager. In this role, you will oversee revenue support functions, ensuring the optimisation of client retention and revenue growth efforts. Your responsibilities will include driving operational efficiency and fostering a customer-centric approach.

If you are a proactive leader with a passion for operational excellence and collaborative success, we want to hear from you

A role you will love
As a Business Support Manager, you'll play a crucial role in operational efficiency while reporting to the Head of Business Enablement. You will drive collaboration across key functions such as Finance, Operations, Marketing, and Issuer Services, ensuring the best outcomes for our clients and the business. If you're committed about teamwork and making a meaningful impact, this is the perfect opportunity for you

Some Of Your Key Responsibilities Will Include

• Support go-to-market strategies for the existing client program (ECP) and future client program (FCP)
• Develop and maintain strong, trusted relationships with internal stakeholders to foster collaboration and enhance business outcomes
• Drive the annual contracted AWE/CPI fee increases and identify efficiency gains to incorporate into the revenue management process
• Assist in the evaluation and implementation of new technologies and tools aimed at improving business operations, ensuring they align with overall strategic objectives
• Play an active role in supporting the strategic bids process for contract renewals and new business RFPs, ensuring timely and high-quality submissions
• Provide valued account and sales analytics aligned to agreed global and regional priorities

What will you bring to the role?

• Experience in financial services, professional services, technology, or business process outsourcing
• Understanding of sales operations and tools, with strong relationship-building skills
• Excellent communicator with negotiation and collaboration skills, able to engage effectively across all levels of the organization
• Advanced skills in Excel, Word, PowerPoint, and SharePoint
• Broad knowledge of the financial services industry, including registry and risk management
• Strong analytical and creative problem-solving skills, able to seek information and deliver results independently

Rewards designed for you
Flexible work
to help you find the best balance between work and lifestyle.

Health and wellbeing
rewards that can be tailored to support you and your family.

Invest in our business
by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards
ranging from recognition awards and team get togethers to helping you invest in your future.

And more.
Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit

About Us
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit for further information.

About The Team
Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.