Victims Liaison Officer, Victim Support for Youth Justice Restorative Processes

Work Type: Fixed-term - Full-time

Salary: $97,955 - $111,142

Grade: VPS 4

Occupation: Community services

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/D02975AUGUST2025

At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We're proud of the important work we do across Victoria. Want to be part of it?

• Utilise your Community Services expertise to provide support and advice to the Victim Services Support and Reform branch
• A Fixed-Term, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 31st June 2028
• VPS Grade 4: $97,955 - $111,142 plus superannuation.

About the Business Unit:

Victim Services, Support and Reform (VSSR) is part of the Police, Racing, Victims and Coordination (PRVC) group in the Department of Justice and Community Safety and is responsible for coordinating a suite of services for victims of crime that provide information and support to help manage the effects of crime and guide victims through the criminal justice system across Victoria. VSSR leads the development, design and implementation of innovative service responses to victims of crime in the criminal justice system.

The Restorative Justice for Victims of Crimeprogramdelivers restorative justice service options to victim survivors of family violence through the Family Violence Restorative Justice Service (FVRJ Service). It is responsible for the design and implementation of ways to support victims of crime to participate in restorative justice processes. This includes support for victims of crime to participate in Restorative Processes.

Victim Support for Youth Justice provides a state-wide service to victims of crime who participate in Youth Justice Group Conferencing (YJGC), a legislated post plea, pre-sentence Children's Court option. The program is expanding to support victims within other types of restorative processes, such as Children's Court Youth Diversion conferencing. The purpose of this work is to increase victims' satisfaction with the Children's Court and increase victim participation in YJ Restorative Processes. The team provides trauma informed information and support and relevant case management referrals to further assist with victim recovery.

About the Role:

The Victims Liaison Officer position is responsible for coordination of support and representation of victims within the YJGC program in Victoria and working in collaboration with Youth Justice and funded providers. The role supports victims in pre and post conference client meetings and conference participation in metropolitan and regional Victoria. The position provides relevant information, advice, and training to key stakeholders to enhance victim centric practice and outcomes.

Some of your duties will include:

• Providing effective advice and support and represent victims at selected restorative processes across Metropolitan Melbourne and Regional Victoria – including intensive pre and post process support
• Developing and maintaining positive working relationships with stakeholders and collaborating to secure positive victim and service system outcomes
• Participating in the preparation and facilitation of specialised victim sector and YJ training to key stakeholders such as YJGC providers, the Victims of Crime (VOC) Helpline, Victoria Police and Victims Assistance Program (VAP) agencies.

The role requires local and regional travel and may occur outside of business hours, this requires an applicant who possesses a current Victorian driver's licence and flexible availability.

To learn more about this role before applying, please read the attached position description.

About You:

As our ideal candidate, you will possess:

• Understanding of trauma-informed practice and experience working with victim survivors
• Extensive understanding of restorative processes
• Extensive understanding of the Victorian criminal justice and youth justice sys tems
• An understanding of the Victorian victim service system and associated legislation.

Qualifications/Requirements:

• A relevant qualification and experience in the Human Services or Criminal Justice fields is desirable.

How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

Applications close Wednesday 27 August 2025 at 11.59pm

Posted

13 August 2025