Service Advisor

2 weeks ago

Lilydale Victoria, Australia Lilydale Hyundai Full time $60,000 - $80,000 per year

Company Description

Lilydale Hyundai is committed to offering high-performing Hyundai vehicles and delivering a first-class customer service experience. With a wide range of new, demonstrator, and pre-owned vehicles, Lilydale Hyundai ensures you can find the perfect vehicle to match your lifestyle and budget. Our dealership takes pride in creating a friendly and professional environment for all our customers.

Role Description

This is a full-time on-site role for a Service Advisor located in Lilydale, TAS. The Service Advisor will be responsible for providing customer-focused service and supporting customer satisfaction. Day-to-day tasks include managing aftersales services, communicating with customers to understand their needs, coordinating with the service team to ensure timely vehicle maintenance and repairs, and ensuring a smooth and efficient service experience for all customers.

Qualifications

  • Customer Satisfaction and Customer-focused Service skills
  • Strong Customer Service and Communication skills
  • Experience in Aftersales services
  • Excellent interpersonal and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Relevant experience in the automotive industry preferred
  • High school diploma or equivalent

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