Admin and Customer Support

2 weeks ago

Brisbane, Queensland, Australia Motus Transport Full time $60,000 - $80,000 per year

Customer Support - Alcohol Transport & Logistics

Location: Morningside, QLD

Hours: Full-time - On-site at our Morningside offices

About Us

At Motus Transport, we specialise in the transportation and warehousing of craft beverages and wine. As a trusted industry partner, we ensure our customers' products reach their destinations on time, every time. With a strong commitment to logistics excellence and customer service, we are looking for a proactive Transport & Logistics Customer Support Specialist to join our team.

The Role

We are seeking a detail-oriented and organised professional to provide exceptional customer support through inbound emails and calls. This role is ideal for someone with strong administrative skills who thrives in a fun, fast-paced logistics environment and can quickly adapt to shifting priorities and customer requests.

Key Responsibilities:

  1. Customer Service – Collaborate with your team to manage a shared inbox and phone line, ensuring all customer inquiries are handled efficiently.
  2. Customer Support – Respond to customer emails and calls, providing clear and timely updates on inbound and outbound stock movements.
  3. Order & Booking Management – Enter bookings into our operating systems, confirm transport arrangements, and ensure all necessary documentation is accurate and complete before dispatch.
  4. Delivery Coordination – Liaise with drivers, warehouse teams, and customers to ensure smooth pickup and delivery processes, including managing delivery time slots with distribution centres.
  5. Problem Resolution – Identify and address delivery or booking issues quickly, providing solutions and keeping all relevant parties informed.
  6. Pallet & Equipment Control – Assist with tracking and reconciling CHEP and Loscam pallets to minimise losses and maintain accurate records.
  7. Reporting – Maintain accurate customer and order records, and assist with basic reporting as required by the operations team.

What You'll Need:

Experience – Previous experience in customer service within the transport or logistics industry will be highly regarded.

Technical Skills – Enthusiasm for learning our operating systems eg Carton Cloud, CHEP and Loscam pallet control systems, and various distribution centre booking platforms.

Communication – Friendly people loving person who stays calm under pressure, ensuring clear and professional interactions with customers, suppliers, and team members.

Attention to Detail – Excellent organisational skills with a keen eye for accuracy, ensuring all bookings and paperwork are completed correctly before delivery.

Problem-Solving & Adaptability – Proactive approach to identifying issues, implementing effective solutions independently, and quickly shifting focus to accommodate the diverse and evolving requests from customers.

Team Player – A collaborative mindset, working efficiently within a shared inbox and supporting team members to maintain smooth operations.

Why Join Motus Transport?

Family-Owned Business – Be part of a growing company that values its employees.

Passion for Helping Others – Work in a role where your problem-solving skills make a real impact on customers and operations.

Career Growth & Stability – Gain valuable experience in the transport and logistics industry with opportunities for professional development.

Supportive Environment – Join a friendly team in a convenient Belrose location.

If you're passionate about logistics and customer service and ready to contribute to a thriving business, apply now

  • Disability Support Worker/Admin

    2 weeks ago

    Brisbane, Queensland, Australia brain injury care and supports Full time $45,000 - $65,000 per year

    We are seeking a Disability Support Worker/Admin person to join us in assisting Participants on shift and also do some Admin tasks for us in the office at Holland Park when required, as listed below:Who we are:Brain Injury Care and Supports provide a range of support services to participants with Acquired Brain Injuries (ABI) as well as various types of...

  • Capability & Service Support Officer

    7 days ago

    Brisbane, Queensland, Australia Department of Customer Services, Open Data and Small and Family Business Full time $90,000 - $120,000 per year

    The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, counter and online. This stream brings together technology, development, products, design,...

  • General Admin

    7 days ago

    Brisbane, Queensland, Australia DOING Full time $60,000 - $90,000 per year

    The PositionWe're looking for a superstar General Admin (Operations) VA to support a leading Australian design-and-construct studio. This full-time, remote role is primarily focused on administration, project coordination, procurement, and compliance support. You'll work closely with the business owner (EA-style) to keep everything running smoothly across...

  • Store Support Admin Officer- Gear Up for Greatness

    2 weeks ago

    Brisbane, Queensland, Australia 4wd Supacentre Full time $60,000 - $80,000 per year

    Store Support Admin Officer – Gear Up for GreatnessJoin the crew that keeps the adventure rolling.At 4WD Supacentre – home of the iconic Adventure Kings – we live and breathe the outdoors. We're looking for a detail-driven Store Support Admin Officer to keep our national retail network running like a well-tuned rig.Why You'll Love This...

  • Admin Salesperson

    2 weeks ago

    Brisbane, Queensland, Australia Marble PLus QLD Full time $70,000 - $120,000 per year

    ADMIN/SALESMarble Plus Pty LtdSalisbury, Brisbane QLDClient & Sales Administration (Administration & Office Support)Full timeExcellent opportunity to work for an innovative and progressive company where their employees are genuinely valued and rewarded.About the OpportunityWe are seeking an Admin/Sales personnel to become part of our team based in...

  • Office Admin

    1 week ago

    Brisbane, Queensland, Australia A&R Earthmoving and Haulage Pty Ltd Full time $104,000 - $130,878 per year

    About the role A&R Earthmoving and Haulage Pty Ltd is seeking a motivated and detail-oriented Office Admin to join our team in Redland Bay, Queensland on a permanent part-time basis. In this role, you will be an integral part of our administrative support function, contributing to the smooth running of our operations.Send Resume to What you'll be...

  • Admin / Receptionist

    3 days ago

    Brisbane, Queensland, Australia Chandler Macleod Full time $60,000 - $80,000 per year

    About the company Government agency tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for three (3) Admin / Receptionists across Queensland locations to join their busy team for a temporary assignment until December About the role As an Admin / Receptionist, you will be...

  • Virtual Assistant

    2 weeks ago

    Brisbane, Queensland, Australia TGY Trade Virtual Assistants Opc Full time $60,000 - $80,000 per year

    Virtual Assistant Quoting & Admin Support (Electrical Contracting)A growing electrical contracting business based in Australia. With the company expanding quickly, the owner is seeking a dedicated Virtual Assistant to support quoting, pricing, and administrative tasks. This role will start part-time (20 hours per week) and potentially grow into a full-time...

  • Virtual Assistant

    2 weeks ago

    Brisbane, Queensland, Australia TGY Trade Virtual Assistants Opc Full time $60,000 - $90,000 per year

    Virtual Assistant Quoting & Admin Support (Electrical Contracting) A growing electrical contracting business based in Australia. With the company expanding quickly, the owner is seeking a dedicated Virtual Assistant to support quoting, pricing, and administrative tasks. This role will start part-time (20 hours per week) and potentially grow into a full-time...

  • Admin Manager

    3 days ago

    Brisbane, Queensland, Australia David K Lawyers Pty Ltd Full time $80,000 - $120,000 per year

    Job descriptionAbout the CompanyDavid K Lawyers is a boutique property law firm located in Brisbane City, QLD. We specialise in commercial acquisitions and disposals, leasing, and all other property related transactions. Our team of directors are known for their innovative and results-oriented approach with a commercial edge. We provide a highly personalised...