Chief Medical Officer

About Doctors on Demand

At Doctors on Demand, we're transforming how Australians experience healthcare with our best-in-class technology platform. We're on a mission to improve access to primary care for all Australians, and we need talented people like you to help us achieve that.

ROLE SUMMARY

The primary role and propose of the Chief Medical Officer is to fully support the delivery of quality and compliant clinic care and clinical governance by our medical practitioners by providing guidance and creating protocols and process for our medical practitioners (who all work remotely and access our patients through the Doctors on Demand platform.

KEY ACCOUNTABILITIES / TASKS

A highly strategic position, the Chief Medical Officer is primarily responsible for leading and implementing the clinical direction of Doctors on Demand and for providing clinical oversight to the delivery, quality and efficiency. The Chief Medical Officer will work with the Doctor Manager, our Senior Medical Officer and the medical practitioner network, ensuring a coordinated effort to improve quality and performance.

Specifically, the Chief Medical Officer will be responsible for the following:

Clinical Quality and Medical Governance

• Review Doctors on Demand's clinical quality metrics to ensure we are delivering the highest quality service.
• Chair and support the Clinical Advisory Group in the implementation of Doctors on Demand's Clinical Governance Framework.
• Review and advise on all clinical processes including practice management system, radiology and pathology requests, results management and prescribing processes and trends.
• Design and oversee clinical audit processes and allocate resources to areas of highest risk for Doctors on Demand.
• As required, assist in the resolution of clinical incidents and complaints.

Doctor Workforce Leadership and Management

• Assist in the development and execution of a formal performance management approach for doctors and in providing timely feedback to doctors to help drive clinical improvements.
• Provide engagement with doctors on both a group and individual basis, including through Quarterly Doctor Webinars.
• Represent Doctors on Demand as a telehealth clinical expert in the public domain.

REQUIREMENTS / KEY SELECTION CRITERIA

• 10+ years of experience in General Practice.
• Professional qualification and registration with AHPRA and FRACGP/FACRRM, preferably a fellow of RACP.
• Demonstrated experience in a senior medical leadership role with a focus on clinical governance, clinical risk assessment and quality improvement.
• Eligible for a Medicare Provider Number.
• Previous experience in the provision of telehealth clinical care (preferrable).
• Experience in strategic, leadership, or clinical governance role.
• Tech savvy with advanced computer processing skills including Microsoft Outlook, Word, Excel, PowerPoint, and SharePoint.

Personal Attributes

• Interest in telehealth and digital platforms to be able to provide efficient and effective care remotely.
• Demonstrated ability to lead and manage a diverse (and remote) medical workforce.
• Strong communication and interpersonal skills with the ability to build and maintain positive working.
• relationships with a range of stakeholders.
• Experience in developing and implementing clinical policies and procedures.
• Demonstrated ability to think strategically and drive change.

Other items required:

• Australian working rights for at least 3 years
• Clean criminal record – National Police Check requirement

BENEFITS

• Part-time role working 1 day (7.6 hours) per week with flexible working hours.
• Cool work stories - changing the lives of our patients.
• Opportunity to work with a leading Australian telehealth service.
• Opportunity to work with major Australian insurers and employer groups.
• Opportunity to contribute to the strategic direction of fast-growing health tech company.