Technology Officer
4 days ago
What you'll do
Provide operational support (on-site and remote) to Queensland Health sites as required.
Configure/install/monitor/support/manage the ICT environments by applying sound technical expertise.
Provide timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service Levels are maintained.
Work within procedures for the maintenance and support of one or more technical domains - refer Appendix 1.
Provide excellent customer service by applying effective organisational and communication skills.
Assist in meeting enterprise service levels by applying eHealth incident management processes.
About you
We are searching for someone who has:
Technical knowledge and/or experience in the management, configuration, monitoring and implementation of ICT environments in one or more technical domains.
Ability to deliver high quality ICT support to clients, with an emphasis on managing workloads and prioritising tasks.
Ability to identify and resolve ICT related problems within defined Service Level Agreements.
Demonstrated interpersonal skills and personal qualities that facilitate the development of good working relationships and enhance the provision of quality client service in a team environment.
Sound oral and written communication skills to assist with the creation and/or maintenance of system documentation and work instructions.
Demonstrated experience or the ability to quickly learn ServiceNow and ITIL Service Management processes
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.
Competitive salaries
12.75% superannuation
17.5% leave loading
Employee wellbeing & development
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply?
For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
-
Technology Officer
2 days ago
Cairns, Queensland, Australia eHealth Queensland Full time $60,000 - $90,000 per yearTake the next step in your career with this exciting opportunity within eHealth. Provide on-site and remote level 2 technical support, incident management and request fulfilment in one or more technology domains to ensure defined enterprise service levels are met. The technical domains include End User Computing; Servers and Networks and Unified...
-
Information Technology
2 days ago
Cairns, Queensland, Australia Mamu Health Services Limited Full time $60,000 - $80,000 per yearAre you an enthusiastic and motivated I.T professional looking to make a difference in your community? We are seeking an Information Technology (I.T) Officer to join our team and provide vital first-level IT support across our organisation. This role is an exciting opportunity to contribute to the delivery of high-quality health and community services within...
-
Technology Officer
2 days ago
Cairns, Queensland, Australia Department of Health - Queensland Full time $80,000 - $120,000 per yearWhat you'll doProvide operational support (on-site and remote) to Queensland Health sites as required.Configure/install/monitor/support/manage the ICT environments by applying sound technical expertise.Provide timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service...
-
Records Officer
2 days ago
Cairns, Queensland, Australia Mareeba Shire Council Full time $56,511 - $58,591 per yearCome and work as a vital member of our Information Systems & Governance group here at Mareeba Shire Council, located within an easy one-hour drive from Cairns offering a regional lifestyle with all its benefits in relatively close proximity to Cairns.The Role:Our Records Officer supports the Governance & Compliance team to ensure the consistent and timely...
-
Administration Officer
2 days ago
Cairns, Queensland, Australia AC Solar Warehouse Full time $60,000 - $80,000 per yearAdministration OfficerLeading technical solar wholesaler in the Asia-Pacific regionApply your administration skills to market-leading solar power technologies and join a team leading the way in Australia's shift to a clean energy future.Salary package – attractivebase salary + super + eligibility for bonus and employee share ownership scheme.Culture of...
-
Administration Officer
2 days ago
Cairns, Queensland, Australia WorkPac - Mining Qld Full time $60,000 - $80,000 per yearKey Selling Points$44.56/ HourMonday to Friday position, work available on SaturdayLocal Weipa residents ONLYAbout Our ClientWith a global presence operating across 35 countries, our client is a leading mining and resource provider with a portfolio spanning across iron ore, copper and aluminium utilising new and advanced technologies to explore, discover and...
-
Senior Procurement Officer
2 days ago
Cairns, Queensland, Australia Department of Education Full time $104,999 - $124,999 per yearProcurement and Facilities Services are seeking a highly motivated Senior Procurement Officer to join our Information and Communications Technology (ICT) Category teamAbout the Department of Education:Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an...
-
Accounts Payable Officer
1 week ago
Cairns, Queensland, Australia Anindilyakwa Land Council Full time $50,000 - $70,000 per yearThe Anindilyakwa Land Council (ALC) represents the Traditional Owners of the Groote Archipelago. The ALC is a 'future-forward' Land Council, directed by the 14 clans of the Groote Archipelago region, enabling the Anindilyakwa people to take full advantage of the opportunities and technology available in the 21st century, while simultaneously preserving land,...
-
Cairns, Queensland, Australia Catholic Education Cairns Full timeCommencement Date: Monday 19 January 2026Employment Type: Full Time - PermanentSalary Range: $86,600 to $126,795 gross per annum FTE plus 12.75% SuperannuationClosing Date for Applications: 4pm, Friday 24 October 2025We reserve the right to close applications early if a suitable candidate is available. St Mary's Catholic College, Woree Situated in the...
-
Cairns, Queensland, Australia Catholic Education Cairns Full timeCommencement Date: Monday 19 January 2026Employment Type: Full Time - PermanentSalary Range: $86,600 to $126,795 gross per annum FTE plus 12.75% SuperannuationClosing Date for Applications: 4pm, Friday 24 October 2025We reserve the right to close applications early if a suitable candidate is available.St Mary's Catholic College, WoreeSituated in the southern...
