Sales Administrator

The purpose of this advertisement is to make a connection. You see, we don't know you by name, but we know a lot about you; You are self-motivated, have a positive "Can Do" attitude, are extremely organised, you show initiative, you believe that a high performing team can achieve more than any one exceptional individual, a mature minded person who loves challenges and can't wait for the sun to rise to take on the new day. We know you currently enjoy what you're doing, but we know you're looking for more. You like having the opportunity to work with a growing business with audacious goals and with others with similar ambitions and qualities.

Caruso's Natural Health: A Proud Australian Family Business

Founded in June 1982, Caruso's Natural Health is a 100% Australian-owned family company dedicated to providing high-quality complementary medicines, including vitamins, minerals, and herbal supplements. Our products are distributed to over 3,000 pharmacies and health food stores across Australia.

At Caruso's Natural Health, we pride ourselves on being an innovative and goal-driven company, committed to delivering natural health solutions that empower individuals to lead healthier, happier lives. Our passion for health and customer satisfaction remains central to everything we do.

About the role…

We're looking for an organised, proactive, people-loving Sales Administrator to be the heartbeat of our national Sales Team. If you thrive in fast-paced environments, enjoy bringing calm to chaos, and secretly get a little thrill from colour-coded folders and perfectly timed follow-ups, this is your moment.

You'll sit at the centre of communication, reporting, product launch coordination and daily sales support. In short: you keep the engine running so the field team can shine.

What you will do….

You'll be the glue, the organiser, the problem-solver, and the friendly "You've got this" voice our Sales Team relies on. In this role, you keep the wheels turning—connecting the field with the business, keeping information flowing, and making sure every moving piece lands exactly where it needs to.

• Deliver daily updates across sales, orders and operations to keep the field informed
• Maintain CRM accuracy and ensure sales documents, pricing and marketing assets are always current
• Act as the first responder for sales and field team enquiries
• Prepare Top 50, Ambassador and promotional reports
• Streamline reporting processes and support data-driven decision-making
• Set up backend requirements for new product launches and GTM activity
• Manage timelines, cross-functional communication and planogram/ranging updates
• Coordinate travel, venues, meals and event logistics with calm efficiency
• Track budgets, prepare spend reports and resolve issues proactively
• Coordinate content with internal stakeholders and external partners
• Support the Sales Director with reporting and customer spend oversight
• Work closely with all departments and jump into any reasonable tasks needed to help the team deliver excellence

What is on offer?

At Caruso's, you're not just taking a job, you're joining a warm, values-driven Australian Owned family business. Expect variety, purpose, and a team that genuinely cares about each other's success. You'll enjoy:

• Being part of a true Australian family-owned business
• Working alongside a passionate Team dedicated to improving the health of Australians
• Career growth opportunities as the business continues expanding
• The satisfaction of knowing your work helps accelerate product launches, support field teams, and keep the business moving

To be successful in this role, you need to:

Bring your organisation, energy, and commitment, and we'll bring the support, structure, and sense of belonging.

• 1–3 years' experience in sales support, admin, coordination or FMCG/Pharma/Health
• Confident using CRM systems, Microsoft Office, Dropbox and reporting tools
• Organised (like, colour-coded organised) with excellent time management
• A strong communicator who isn't afraid to ask questions or clarify expectations
• High attention to detail, you spot errors before they exist
• Calm, steady and solutions-focused when the pace picks up
• A true team player who loves helping others shine
• A proactive, adaptable, and ethical approach with high levels of professionalism and integrity

If you believe you are the right fit for this role, please provide a cover letter outlining your suitability, demonstrating your experience and tell us your story. We look forward to hearing from you.

Please email For more information on our company and products, please see our website:

Job Type: Full-time

Benefits:

• Free drinks

Application Question(s):

• What is your expected yearly salary?
• How much notice to you need to give your current employer?

Experience:

• Order processing: 3 years (Required)
• Team Management: 3 years (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person