Campus Administrator

Company Description

About AE

Acknowledge Education is entering an exciting new chapter. With a refreshed leadership team and a renewed focus on innovation, growth, and student success, we are building on our 139-year legacy to shape the future of higher education and VET in Australia.

We deliver programs across health & community services, social work, engineering design & construction, hospitality, and the Victorian Certificate of Education (VCE), with campuses in Melbourne, Sydney, Perth, Brisbane, and Adelaide. Each year we support more than 8,000 students to achieve their goals.

Now, under new leadership, we are strengthening our academic vision, deepening industry connections, and investing in our people. If you're looking to make an impact in an organisation with momentum, this is the right time to join us.

Job Description

• Permanent, Full Time

At Acknowledge Education, the Campus Administrator is the frontline link to our multicultural, fast-paced community. You are the face of our institution, responsible for maintaining a professional and student-centric presence in person, online and over the phone. In this dynamic role, you'll provide essential administrative support to our team, contributing to the efficient daily functioning of the campus. You'll greet visitors and provide appropriate directions and assistance; you'll also answer phone queries and promptly relay messages.

Key Responsibilities include:

• Administrative Support: Accurately complete meeting minutes, correspondence, and respond to requests for information within specified timeframes.
• Event Organisation: Assist in the organisation of campus events and provide catering support when required.
• Student Induction: Assist with student induction at the beginning of each academic block.
• Student Data Updates: Accurately update student contact details in the Student Management System and CRM when necessary.
• Classroom Setup and IT Support: Assist the Campus Manager in setting up classrooms and provide general IT support to teaching staff.
• Documentation Generation: Prepare required documentation for international students.
• Health and Safety Compliance and Audits: Conduct regular health and safety audits and ensure all staff members are well-informed about campus emergency and accident procedures.

Qualifications

You'll have strong attention to detail, exceptional interpersonal skills and the ability to demonstrate strong verbal and written communication skills, as clear and concise communication is vital in a fast paced and multicultural setting.

In addition, you'll have:

• Cultural Awareness and Sensitivity.
• Proficiency in Microsoft Office Suite, including working knowledge of MS Excel, Word, Outlook, Teams, SharePoint, and OneDrive.
• Ability to be proactive, anticipate administrative needs, and take initiative in supporting the campus and leadership team.
• Proven ability to prioritise tasks and manage time effectively and efficiently to meet deadlines and maintain smooth operations.
• A proactive and solutions-focused attitude when addressing challenges and obstacles.
• Knowledge of Tertiary Education (Preferred).

Additional Information

Why join AE

Now is the perfect time to join Acknowledge Education. With a refreshed leadership team and a renewed focus on innovation and growth, we're building something special — and you can be part of it.

• Opportunities to grow within the organisation
• $1,500 annual professional development allowance
• Incredibly committed and supportive team of student-centric professionals
• Health insurance discounts through Bupa
• Be part of a fast-moving, agile private provider where decisions turn into action quickly
• Acknowledge Education is part of UP Education group – a leading education provider:

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.