Academic Administration Officer

Who we are:
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.

A progressive university, we ground our studies in industry. Expert academics bring their insights into the classroom, with a range of assessment types that aim to be authentic and informed by industry needs. Bridging the gap between study and work, our educators prepare students for career success and connect them with future employers. Building relevant skills, experience and networks from day one, students don’t just learn about their industry, they live it.

What’s the job?
The Academic Administration Officer will provide exceptional service quality, customer-focused academic support and course administration to senior academic staff across all aspects of the student lifecycle with reference to academic administration and project delivery. This role will support the academic governance requirements across academic policy, course accreditation and renewal, transition and teach out, course build, timetabling, academic progression and exam committees, data management reporting requirements and core academic administration and project delivery functions.
- This role involves collaborating with academic leaders, faculty members and other stakeholders to ensure academic quality best practices are implemented and monitored that promote student success and academic achievement. Key stakeholder engagement (both internally and externally) and a solution-based mindset is critical to the success of this role.

Day-to-day accountabilities:
- Provide outstanding faculty-wide customer service to senior academic leadership staff across all TUA faculties.Provide high-quality, accurate and timely processing of all academic services administration processes, complying with external regulatory requirements and company policies and procedures. These processes include course accreditation and review, teach-out and transition, special considerations, and academic integrity-
- Support academic staff through the results entry period and Examination Committees, including administering academic progression decisions and student interventions.-
- Provide accurate information for integrated campus staff regarding academic policies and procedures, ensuring adherence with Group-wide approaches.-
- Provide secretariat support and information to the Department and any faculty academic governance meetings, including Course Advisory Committees, Learning and Teaching Committees, Academic Progression, and Examination Committees.- This fixed term full time position until end of February 2025, can be located in Sydney, Melbourne, Brisbane and Adelaide.
- Who you are
- The specific experience required to perform in the role, mostly industry experience:
- Minimum 2 years' experience within the HE or VET sector is desirableStrong Communication, problem-solving and reporting skills-
- Demonstrable high-level computer and software skills, particularly in word processing, spread sheets and using enterprise-wide records management systems-
- Project management skills across that support the effective implementation of concurrent projects within an agile environment.-
- Attention to detail and the ability to undertake high volumes of administrative processing efficiently and with a high level of accuracy.- Why join us?
Bold, modern and agile, we’re Australia’s fastest-growing university going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000 + staff today. In 2020, _Australian Financial Review_ named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find opportunities for professional development and career progression.
We are a private, for-profit university with a robust research agenda as well as social impact initiatives focused on making the world a better place. We encourage meaningful work from our academics that contributes to our overall mission.
- We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.
- Our culture
Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous - with flexible working arrangements (hours and ways of working will vary from role to role) that allow you to bring