HCM Cloud Solutions Analyst

HCM Cloud Solutions Analyst (Health Manager Level 3)

• Permanent Full-Time | Chatswood, St Leonards, or Charlestown Office
• In-office presence with hybrid flexibility for work-life balance
• Allocated Days Off – additional one day of leave for each four-week roster cycle
• Attractive salary, from $132,236 up to $150,222 plus 12% super and 17.5% annual leave loading
• Join the team enriching health in millions of ways every day through digital innovation

Applications Close: 11:59 pm, 23 November 2025

Working at eHealth

Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:

• Flexible work options
• Professional growth and career development
• Various health and wellbeing programs to support our team

About the Opportunity

Join us as a Solutions Analyst and play a key role in NSW Health's digital transformation as we migrate from our on-premise system Oracle eBusiness Suite to Oracle HCM Cloud, delivering a HR and payroll solution that is robust, scalable, and responsive to evolving workforce needs.

You'll support the configuration and enhancement of HR and payroll solutions in a complex environment – an exciting opportunity for those who enjoy analysing problems and creating practical, effective solutions. Functional configuration experience is highly valued, and familiarity with Oracle Redwood UI is a plus.

You'll work closely with business and technical stakeholders to resolve issues, improve systems, and contribute to the design and documentation of solutions in a clear and structured way that promotes usability and consistency across the organisation.

In this role, you will:

• Participate in the full development lifecycle, including solution analysis, design, testing, integration, deployment, and documentation.
• Work closely with business and technical stakeholders to effectively elicit critical business requirements, analyse, case manage, and resolve business problems.
• Provide feedback and input to designs for system improvement and proactively identify issues, risks and opportunities for optimal business outcomes.
• Take ownership over discrete pieces of work managing through the project lifecycle including system configuration.
• Prepare associated documentation using a broad range of techniques that is simple, clear, unambiguous and concise language.
• Respond to support tickets escalated via Level 1 and 2 support teams; ensuring appropriate levels of governance, resolution, and escalation where required.

This role is internally referred to as Digital Specialist - Workforce Applications.

About You

We're looking for someone who thrives in complex HR and payroll environments and enjoys turning challenges into practical solutions. You'll bring a mix of system expertise and business understanding, ideally gained through experience in IT projects that support or deliver HR and payroll outcomes.

You have:

• Experience analysing, designing, and implementing Oracle HCM Cloud or Oracle eBusiness Suite solutions in multifaceted environments. Particularly workforce structures, performance and talent and recruitment modules.
• Proven ability to manage detailed, operationally complex tasks and deliver across multiple projects.
• Self-starter mindset, proactively identifying opportunities to improve processes and contribute ideas for more efficient or effective ways of working.
• Strong collaboration skills, building rapport with business and technical stakeholders to deliver effective, innovative solutions.
• Exceptional attention to detail, ensuring your work and documentation are accurate, clear, and reliable.
• Adaptability to work within a fast-paced, evolving environment and contribute to continuous improvement.
• Commitment to learning, continually developing your skills and staying current with emerging technology and industry practices.

Need more information?

• Position Description
• Find out how we hire at eHealth NSW
• Check out our diversity and inclusion commitment
• Learn more about us at eHealth NSW

About Us - eHealth NSW

At eHealth NSW, we're leading the digital transformation of Australia's largest health system. As NSW Health's digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.

Guided by a Cloud First Strategy, we're harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia's largest health organisation - alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.

How to apply

Share with us your resume (up to 5 pages) and cover letter, that highlight your relevant skills and experience. As part of the application process, you'll be required to outline your experience in Oracle eBusiness Suite or Oracle HCM Cloud and your experience working on HR or payroll-related projects or functions.

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we're eager to see your personality and get to know the person behind the application

For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisoror Hiring Manager, Karen Pearson and quote REQ600355.

Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• If you reside outside of NSW, please confirm in your application you are willing to relocate should you be successful for the role

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