Pre-Sales Solution Consultant

Description
ABOUT GLOBAL PAYMENTS
Whether you're a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we're
Already on it
That's why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

Through local expertise and global scale, at
Global Payments we
deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500 brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values of
Passion, Care, Accountability, Excellence and Ingenuity
.

Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action -
Reconciliation and Gender Equity
.

As pioneers within the Australia and New Zealand payments landscape,
Eway
is a leading business-to-business ecommerce provider and
Ezidebit
a digital recurring business-to-consumer payments processing platform.

About The Role
Reporting directly to the Head of Sales, the Pre-Sales Solution Consultant role will be responsible for providing technical knowledge and guidance for internal teams during the pre and post sales process. The role will engage with clients and ensure that the solution is technically sound and delivered.

SALARY

• The salary range for this role is $130,000 to $140,000 + superannuation.

Responsibilities

• Collaborate with Sales Executives and Client Managers to understand client needs and translate business requirements into technical solutions.
• Act as the technical subject matter expert during pre-sales engagements, including product demonstrations, solution design, and proposal development.
• Design and present tailored integration solutions using APIs and platform capabilities.
• Work closely with internal teams and partners to ensure proposed solutions are feasible and align with product roadmap.
• Contribute and assist in creating and maintaining technical documentation, integration guides, knowledge base articles, and solution architecture diagrams for clients and internal teams.
• Lead technical discovery sessions with prospective clients to assess integration requirements and constraints.
• Provide post-sales support during onboarding and implementation phases to ensure smooth integration and client satisfaction.
• Stay up-to-date with industry trends, emerging technologies, and competitor offerings to inform solution strategy.
• Translate complex technical concepts into clear, business-friendly language for stakeholders.
• Support RFP/RFI responses with detailed technical input and solution architecture.
• Demonstrate excellent attention to detail, with demonstrated analytical conceptual, and problem solving skills
• Other duties as reasonably requested by Global Payments AU/NZ

Essential Skills And Experience

• Demonstrates proficiency in designing and implementing system integrations using APIs, webhooks, and established integration patterns.
• Ability to evaluate, configure, and troubleshoot integration solutions across diverse platforms and technologies.
• Previous experience with cloud platforms (e.g., AWS, Azure) and SaaS environments.
• Ability to drive detailed conversations regarding technical requirements with a sales led focus in large groups and teams
• Ability to read and interpret technical documentation and developer resources
• Be practical and analytical with the aptitude and capability to learn quickly and with a positive attitude
• Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences.
• Proven experience in a client-facing technical role, ideally within a sales or pre-sales context.
• Strong problem-solving skills and a consultative approach to solution design
• Possession of, or willingness and eligibility to obtain a Working with Children and Police Clearance Check

Desirable Skills and Experience:

• Prior software development experience is preferred but not mandatory
• Working towards or have obtained a tertiary qualification in the technology field
• Exposure to enterprise software solutions would be advantageous

Our Benefits
Join a leading global technology brand that offers benefits you'll actually value, including:

• Flexible work arrangements that support your unique needs.
• 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer's leave.
• Women in Digital membership, granting you access to a host of member industry events and resources.
• Additional birthday, community giving, wellness and study leave.
• Our free and confidential Employee Assistance Program counselling service and wellbeing resources.
• A jam-packed calendar of cultural celebrations and social activities.
• Global career and professional development opportunities.
• Salary sacrifice and an Employee Stock Purchase Plan.

READY TO APPLY?
Want to join a team that places the needs of our people, clients and community at the heart of everything they do?
APPLY NOW
by submitting your CV. Please note you will be redirected to a Global Payments careers page to submit your application.

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.