Operations Clerk

Help us deliver like never before

We're delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.

About the opportunity

We are looking for an Operations Clerk to join our diverse and hard-working team at our Yandina based StarTrack Road Facility. Our Operations Clerks are a key support to our team and internal and external stakeholders for multiple areas of the business including operations, management and customers. You'll be assisting the team tracking freight, obtaining delivery information from drivers, or coordinating the movement of freight and using your superior organising skills to ensure all tasks are completed correctly and efficiently.

This role is casual role working across Monday to Friday predominantly between the hours of 9am to 3pm Monday to Friday (flexibility required).

You'll be

• Assisting the team tracking an locating freight via phone calls, databases and physically looking in the warehouse
• Obtaining delivery information from drivers such as estimated time of arrival, proof of delivery, delivery condition
• Coordinating the movement of freight by booking in deliveries, in consultation with the driver, receivers and third parties
• Carrying out data entry and general admin duties
• Working in a team environment supporting each other to meet objectives

About you

• Strong level of communication skills, you're able to relay information in a logical and easy to understand manner
• Sound software skills and ability to pick up new systems with ease will be highly valued - MS Office and inhouse programs
• Your laser focussed and attention to detail is your strength
• You're fit and can lift up to 30kg - we assess this at a pre-employment medical check to help make sure you're safe on the job
• You're a team player, passionate about helping our team keep the community connected
• Experienced with problem solving and investigation and not afraid to seek help when required
• Flexible to work overtime on occasion
• Previous exposure to an operational environment will be valued

How we'll deliver for you

• Work in a friendly facility and benefit from a competitive rate of $42.26 per hour inclusive of casual loading plus 12% superannuation.
• Free onsite parking
• We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
• Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on