Development Coordinator

About Us

At Relationships Australia Queensland (RAQ), we are proud to be Queensland's leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life's challenges.

Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection.

By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.

About the Role

Relationships Australia Queensland (RAQ) is seeking a dynamic and results-oriented Development Coordinator to join our Virtual Services team in Eight Mile Plains, Brisbane.

As a senior member of the Client Services leadership team within VS, the Development Coordinator will lead the design, coordination, and evaluation of learning and development initiatives, knowledge management, and employee training across the department.

This pivotal role requires strong clinical knowledge to ensure all initiatives are developed and implemented through a clinical lens, supporting evidence-informed practice and quality client outcomes. It ensures our people are equipped with effective onboarding, continuous learning opportunities, and up-to-date resources that enhance program delivery across RAQ's virtual service platforms.

Additionally, you will:

• Design, develop, and deliver engaging digital and face-to-face learning solutions tailored to Virtual Services programs.
• Conduct skills gap analyses, maintain a competency register, and align training to departmental needs.
• Create and manage onboarding materials and induction programs for new VS staff.
• Oversee and maintain the VS Knowledge Hub, ensuring resources are current, accessible, and relevant.
• Evaluate training effectiveness and use insights to refine learning programs and tools.
• Collaborate with leadership and stakeholders to support continuous learning, quality improvement, and team capability growth.
  
  

About You

You are an experienced learning and development professional who thrives on creating impactful programs and driving team capability in complex, fast-evolving environments. You approach challenges with curiosity and strategic insight, value collaboration, and use your strong communication skills to engage stakeholders at all levels. Your work is guided by a passion for continuous improvement and delivering meaningful outcomes for both employees and clients.

Additionally, you have:

• Proven ability to design, deliver, and evaluate multi-modal learning solutions for diverse teams.
• 
  Understanding of Family Law, family dispute resolution and counselling theory and practice.
  
  
• Experience managing knowledge systems and resources to promote accessibility and collaboration.
• Advanced coordination, analytical, and problem-solving skills, with a focus on quality and compliance.
• Skill in identifying training needs, conducting skills gap analyses, and maintaining competency registers.
• A commitment to supporting team induction, capability development, and ongoing professional growth.
  
  

We Can Offer You

At RAQ, we believe in supporting our people both inside and outside the workplace. Here's what you can look forward to as part of our team:

Work-Life Balance - Enjoy a flexible, supportive culture that empowers you to thrive at work and at home.

Boost Your Take-Home Pay - Access salary packaging options of up to $15,900 per year, significantly increasing your net income.

Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period, on top of your standard annual leave.

Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters.

Study Leave - Pursuing further qualifications? We offer up to 2 weeks of paid study leave each year to support your professional growth.

Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.

Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.

The salary is being offered between $99,000.00 to $104,000.00 per annum, to be negotiated depending upon qualifications and experience, plus superannuation. Join us and experience a workplace where your wellbeing, growth, and success are our top priorities.

How to Apply

To apply, send us your resume and a brief cover letter, outlining why you're the ideal person for this role

Applications can be submitted by clicking the Apply Now.

Applications close Monday 10 November 2025