Lifecycle Communications Coordinator

10 hours ago

Cremorne, Australia Online Education Services Full time $60,000 - $90,000 per year

The Role
As our Lifecycle Communications Coordinator, you'll be the engine behind our student communications—planning, creating, and optimising campaigns that guide prospective and current students through their journey. From crafting direct response emails to analysing campaign performance, you'll play a key role in shaping how students experience our brand.

About Us
OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

What You'll Do

  • Build and send engaging communications across the student lifecycle
  • Write copy, develop creative, and manage campaign assets
  • Use Marketing Cloud and CRM data to personalise and automate journeys
  • Test, optimise, and report on campaign performance
  • Collaborate with cross-functional teams and external partners
  • Bring fresh ideas to improve the student experience every day

What You'll Bring

  • Experience with EDMs and email marketing platforms (Marketing Cloud = big plus)
  • A love for data-driven marketing and campaign optimisation
  • Strong attention to detail and time management skills
  • A collaborative spirit and a proactive mindset
  • Bonus points for CRM (Salesforce) experience and formal marketing qualifications

Why Join OES?

  • Be part of a company that's changing lives through education
  • Work with a passionate, supportive team
  • Enjoy flexible work arrangements and career growth opportunities
  • A hybrid working environment - 2 days from our Cremorne office and the rest from home

Ready to make an impact? Apply now and help us shape the future of online education.

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