IT Desktop Support Engineer

1 week ago

Albury New South Wales, Australia VIS Global Pty Ltd Full time $60,000 - $80,000 per year

Company Description

VIS Global Pty Ltd is a leading provider of enterprise communication and customer experience management solutions. With deep expertise in consulting, designing, implementing, training, and supporting advanced communication solutions, VIS serves organizations across various industry verticals. Our services extend to enterprise voice, unified communication, data networking, video, and customer experience management solutions, ensuring that businesses achieve superior communication outcomes.

Role Description

This is a part-time on-site role for a Desktop Support Engineer, located in Albury. The Desktop Support Engineer will be responsible for providing technical support and troubleshooting for desktop computers, printers, and hardware. Day-to-day tasks will include installing and configuring computer hardware, diagnosing hardware issues, and providing printer support. The engineer will work closely with users to ensure swift resolutions and excellent support experiences.

Qualifications

  • Experience with Desktop Computers and Computer Hardware
  • Technical Support and Troubleshooting skills
  • Knowledge in Printer Support
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and manage workload effectively
  • Relevant certifications in IT or related fields are advantageous
  • Prior experience in a similar role is desirable

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