IT Help Desk

5 days ago

Albury New South Wales, Australia Total Solutions IT Full time $60,000 - $80,000 per year
IT Support Technician – Join Our Growing Team

Total Solutions IT is on the lookout for a motivated IT Support Technician to join our technical support team. This is a full-time, in-office position based at our Albury CBD office. Some onsite client work will be required, but the role is primarily office based. Remote work is not offered for this position.

About Us

At Total Solutions IT our mission is simple:

  • Engage with clients like no other technology company
  • Empower business through technology
  • Enhance business with leading-edge systems and solutions

We're proud of our strong reputation in Albury-Wodonga and North East Victoria, and we're committed to "getting it right the first time." As part of our continued growth we're adding to our team to keep delivering the high-quality service our clients rely on.

The Role

This position is focused on providing technical support across a wide range of systems and will include:

  • Network and desktop support, break/fix and deployment
  • Hardware support, upgrades and maintenance
  • Routine maintenance and general IT duties
  • On-site client support as required

You'll be working directly with clients and as part of our support team, so strong communication and a problem-solving mindset are essential.

What We're Looking For

We want someone who brings:

  • Excellent verbal and written communication skills
  • A customer-focused approach and strong problem-solving ability
  • A current driver's licence
  • The ability to work from our Albury office (this is not a remote role)

Experience in IT support or customer service is highly desirable. A diploma or degree in IT (or related field) will be highly regarded.

Why Join Us?

Working with Total Solutions IT means:

  • Building your career with exposure to a wide range of technologies
  • Being part of a supportive, fast-growing Australian business
  • A stable role with opportunities for development and progression

This position is available for an immediate start. A full police check will be required.

How to Apply

If you're ready to take the next step in your IT career, send your cover letter and resume by selecting the Apply for this Job button below.

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