Service Scheduler

1 week ago

Prestons, New South Wales, Australia Brightwood Group Full time $60,000 - $90,000 per year

Service Scheduler & Accounts Administrator

We are on the lookout for a motivated and detail-oriented Service Scheduler & Accounts Administrator to join our dynamic team. If you have strong accounts receivable experience, a knack for scheduling, and a customer-first mindset, this is the role for you.

This is a hands-on position where you'll be at the heart of our operations—balancing scheduling, accounts, administration, and compliance to ensure everything runs smoothly. No two days are the same, and you'll play a key part in keeping our clients happy and our team on track.


What You'll Do

Scheduling & Operations

  • Allocate work orders to technicians and contractors.
  • Manage, schedule, and close jobs each day within SimPRO.
  • Provide updates to clients while delivering exceptional customer service.
  • Troubleshoot and resolve issues between clients and trades.
  • Build and maintain strong working relationships with our trade network.
  • Ensure compliance with KPIs and company standards.

Accounts & Administration

  • Manage accounts receivable, including invoicing and following up overdue POs.
  • Process supplier invoices and purchase orders.
  • Maintain accurate client portals and ensure jobs are closed out on time.
  • Provide day-to-day administration and customer service support.
  • Keep SimPRO data accurate and up to date.
  • Oversee scheduling, reporting, and updates across customers and portals.

WHS & Compliance

  • Maintain accurate records of sign-ins and sign-outs on site.
  • Oversee completion of SWMS and JSA documentation.
  • Manage inductions and ensure compliance with client requirements.
  • Organise vehicle, tool, and harness maintenance schedules, plus test and tag bookings.
  • Support management with WHS and compliance processes.
  • Assist with wider administration tasks and projects.

About You

We're looking for someone who brings energy, efficiency, and enthusiasm. To be successful, you'll have:

  • Proven accounts receivable/payable experience.
  • Previous service coordination/scheduling experience (facilities maintenance industry experience highly regarded).
  • Strong working knowledge of SimPRO (or similar job management software).
  • Excellent administration, scheduling, and customer service skills.
  • A solid understanding of WHS requirements and compliance processes.
  • Strong communication skills—both written and verbal.
  • High computer literacy and the ability to quickly learn new systems.
  • A positive, can-do attitude and the ability to thrive under pressure.
  • The flexibility to work independently and collaboratively within a team.

What We Offer
  • Stable hours – Monday to Friday.
  • A supportive and safety-focused team culture.
  • Opportunities for professional growth and development.
  • A dynamic role where no two days are the same.
  • Exposure across operations, compliance, and accounts.

How to Apply

If you're ready to bring your skills to a fast-paced, rewarding role and be part of a team that values quality and customer service, we'd love to hear from you.

Apply today with your CV and a short cover letter outlining why you're the perfect fit

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