Service Coordinator

22 hours ago

Sydney, New South Wales, Australia BGIS Full time $60,000 - $90,000 per year
Description

Service Coordinator

Location: Sydney, NSW
Company: BGIS – Power Protect
Employment Type: Full-Time, Permanent, On-Site

The Role

We're seeking a Service Coordinator to manage service administration, coordinate planned and reactive works, and ensure compliance with systems and processes. You'll be the key link between clients, subcontractors, and the BGIS – Power Protect service team — ensuring smooth operations, timely responses, and excellent customer service.

Why You'll Love Working With BGIS – Power Protect

Flexible work options + strong wellbeing support (EAP, health checks, insurance discounts)
Recognition & rewards – vouchers, referral bonuses & service awards
Career growth – paid study, leadership programs & clear progression pathways
Inclusive culture – Work180 endorsed, volunteer days & community initiatives
Award-winning workplace – AFR Best Places to Work & multiple industry awards

What You'll Be Doing


• Manage service calls, reception, and sales enquiries

• Schedule and coordinate planned and reactive works

• Process customer orders, job cards, purchase orders, and invoices

• Generate and issue contract renewal notices and quotations

• Track service works through to completion, ensuring KPIs are met

• Maintain accurate client, equipment, and contract databases

• Coordinate subcontractors and monitor performance

• Report on service activities, compliance, and customer satisfaction

• Expedite resolution of customer problems and complaints

• Support Facilities Managers and supervisors with reporting and projects

Your Education, Experience & Skills


• Year 12 education (minimum) with strong literacy and numeracy

• Experience in a service environment (essential)

• Knowledge of Simpro or similar workflow software

• Strong communication and organisational skills

• Ability to multi-task and work under pressure

• Excellent attention to detail and customer focus

• Full working rights in Australia (essential)

About BGIS – Power Protect

BGIS – Power Protect is part of BGIS Technical Services, delivering safe, reliable, and efficient technical services for clients across Australia. Backed by BGIS's global capability (12,000+ people worldwide), we invest in safe systems, supportive teams, and career development so our people can do their best work.

Learn more about us here:

We are an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.

Apply Now

If you're a skilled Service Coordinator looking to join an award-winning employer that values people, innovation, and career growth, we'd love to hear from you.

Explore more opportunities

  • Traffic Coordinator

    3 days ago

    Sydney, New South Wales, Australia Service Stream Full time $60,000 - $100,000 per year

    Primary LocationNSW - Rockdale Job Description SummaryConnectSydney are on the hunt for a new Traffic Coordinator to join the team at their Rockdale office About the RoleConnectSydney has a mission to serve our customers in a way that delivers sustainable outcomes every day for the customer, client, and contractor. We apply our values to the way...

  • Traffic Coordinator

    3 days ago

    Sydney, New South Wales, Australia Service Stream Full time $60,000 - $90,000 per year

    Primary LocationNSW - RockdaleJob Description SummaryConnectSydney are on the hunt for a new Traffic Coordinator to join the team at their Rockdale officeAbout the RoleConnectSydney has a mission to serve our customers in a way that delivers sustainable outcomes every day for the customer, client, and contractor. We apply our values to the way we do business...

  • Service Coordinator

    22 hours ago

    Sydney, New South Wales, Australia Orange Sky Full time $60,000 - $80,000 per year

    Position Title: Service CoordinatorRole Purpose & How You Help The Service Coordinator helps us continue to change the lives of our friends on the street every day as a senior member of the volunteer team in your area.This volunteer role is responsible for overseeing the daily operations of a number of local shifts with consultation, guidance & support from...

  • Service Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia The Local Electrician Full time $45,000 - $60,000 per year

    Join Our Team as a Service CoordinatorFULL-TIME POSITION AVAILABLEThe Local Electrician is a family-owned business looking to grow the office team and is in need of a friendly and enthusiastic service coordinator to work Tuesday to Saturday.We require a service coordinator with great customer service skills, high attention to detail and the ability to...

  • Service Coordinator

    5 days ago

    Sydney, New South Wales, Australia Alfa Laval Full time $60,000 - $100,000 per year

    Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...

  • Program Coordinator

    3 days ago

    Sydney, New South Wales, Australia Special Broadcasting Service Full time $80,000 - $120,000 per year

    At SBS, we embrace difference, and we welcome applications from people of all backgrounds.We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.As part of our recruitment process, SBS may review...

  • Service Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Getinge Full time $60,000 - $120,000 per year

    About usAt Getinge, we are driven by the belief that everyone deserves access to the best possible care. As a global leader in medical technology, we provide innovative products and solutions that enhance clinical outcomes and streamline workflows across intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life sciences. With...

  • Service Coordinator

    1 week ago

    Sydney, New South Wales, Australia Arjo Full time $60,000 - $80,000 per year

    Empowering careers at ARJOAt Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?This could be your opportunity to begin a challenging and rewarding career in a...

  • HVAC Service Coordinator

    3 days ago

    Sydney, New South Wales, Australia Air Cross Solutions Pty Ltd Full time $60,000 - $90,000 per year

    The HVAC Service Coordinator is responsible for managing the scheduling, coordination, and administrative processes that ensure the successful delivery of service and maintenance operations. This role acts as the central point between technicians, clients, and internal departments to support field efficiency, customer satisfaction, and compliance with...

  • Security Project Coordinator

    1 week ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Security Project Coordinator, Temporary opportunity until 30th June 2027, with the possibility to extend or make ongoing. Flexible + Hybrid working options availableSecurity Project Coordinator within DCS Cyber & Information Security Office (CISO) at DCSTemporary opportunity up to 30 June 2027, with the possibility to extend or make ongoingClerk Grade 9/10:...