Business Development Manager

2 days ago

Whitsunday Islands QLD, Australia Daydream Island Resort and Spa Full time $90,000 - $120,000 per year

Introduction:

Daydream Island Resort & Living Reef is located in the heart of Queensland's Whitsunday Islands and the gateway to the World Heritage-listed Great Barrier Reef. With stunning views out to the impossibly blue waters of the Whitsundays, it is the perfect place to immerse yourself in the natural beauty of the island.

The island is one of the closest Whitsunday islands to the mainland (Airlie Beach) with spectacular 30-minute ferry ride to work each day.

Description:

The Business Development Manager for MICE (Meetings, Incentives, Conferences, and Exhibitions) and groups is pivotal in identifying, nurturing, and converting potential leads into successful events. This role demands a proactive approach in cultivating relationships with corporate clients, event planners, and individuals seeking exceptional venues. You will leverage market insights, exceptional communication skills, and a strategic mindset to expand the organisation's footprint in the MICE market.

  • Implement an effective lead management system, with prompt, professional follow-up on all enquiries, received through the website, third-party platforms, and other channels to optimise conversion rates.
  • Maintain and update Salesforce for accurate pipeline management.
  • Prepare accurate quotes and negotiate contracts to secure business, ensuring compliance with resort policies.
  • Establish and grow relationships with agencies, corporate clients and event planners through networking and industry events.
  • Conduct market research and monitor consumer trends to shape effective sales and marketing campaigns. .
  • Monitor performance of sales initiatives and adjust strategies to meet targets.
  • Liaise closely with internal departments (e.g., event planning, Food & Beverage, Front Office) to guarantee seamless execution of events.

Skills and Experiences:

About you

  • Previous sales experience in a similar hotel or resort environment advantageous.
  • Excellent verbal and written communication skills, with a polished, professional presentation.
  • Strong problem solving skills and ability to remain effective under pressure.
  • Excellent analytical, communication, customer service and organisation skills.
  • Competent in Salesforce (Delphi) is an advantage.

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