Senior Marketing Manager

Build your career and Australia's future.

Not many people can say they are working on building Australia's future. With us you'll be doing just that, leaving a legacy for all Australians. Plus, there's equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn for a Senior Marketing Manager, reporting to the Executive Manager, Customer Marketing.

A bit about your role

As the Senior Marketing Manager, you will lead the development and implementation of strategic marketing programs that drive acquisition, retention, and upsell across nbn's product portfolio.

You will be responsible for shaping audience strategies and campaign design over a 12–18-month horizon, ensuring our end users have access to the best possible in-premise internet solutions and our partners preference nbn in market, driving our business objectives and brand sentiment

This role is deeply collaborative, requiring close partnership with product and sales teams to align products and services around audience needs. You will work with the marketing team to ensure activities resonate with different customer cohorts and deliver measurable outcomes. Your work will contribute directly to nbn's strategic objectives, helping to optimise performance and elevate the customer experience through thoughtful, purpose-driven marketing.

A bit about you

You are a strategic and commercially minded marketer with deep experience in product or audience marketing within large, complex organisations. You bring a strong understanding of B2B and B2C environments and know how to solve business challenges through marketing. You're confident developing audience plans, managing budgets, and contributing to content strategy with a focus on impact. Your background in sectors such as telco, SaaS or technology gives you a natural fluency in translating technical value into customer relevance.

Your ability to work cross-functionally and influence outcomes makes you a trusted partner across the business. Above all, you are purpose-driven and outcome-focused, with a passion for delivering marketing that makes a difference.

Life at nbn

To be part of nbn is to be part of something bigger. There's so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, plus places and things, everywhere. We're continuing to create Australia's network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All 

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don't hesitate to contact us by emailing  or calling our Recruitment Accessibility Enquiry Line at Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Wednesday, 22nd October

To be eligible for this role, you must have full working rights in Australia.