Client Services Team Lead
15 hours ago
- Leadership Position of small team fostering collaboration
- Full time position based at Cannon Hill OR Rockhampton Office
- Career progression and continue supporting the clients in meaningful way
Endeavour Foundation is one of Australia's largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is simple: make possibility a reality.
About the role:
This is more than just a leadership role—it's your opportunity to make a meaningful impact in the lives of people with disability while shaping the future of service delivery. The Client Services Team Lead is a key role responsible for ensuring quality enabling services for Disability people we support and frontline service delivery teams. Reporting to the Operations Manager, this role is full time hours based at the Endeavour Foundation Support Office in Cannon Hill. You will lead and guide a small team as you create excellence in client experiences.
In this pivotal role, you'll:
- Lead and mentor a dedicated team of 4-6 coordinators and officers.
- Ensure our services meet legislative standards and align with financial sustainability goals
- Share your expertise to coach others and foster continuous improvement
- Drive innovation across the full client experience journey
- Collaborate to enhance systems, processes, and service outcomes
About you:
- Tertiary qualification in relevant discipline including business (desirable) or community services (desirable).
- Demonstrates high level competence in computer applications, i.e. Microsoft Suite of programs relevant to the role to ensure work is completed in a professional, accurate and timely manner.
- Leadership or team management skills required
- Be willing to obtain a current National Criminal History check\
- Hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card)
Benefits and Perks:
- Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
- Hybrid working environment, WFH flexibility.
- Onsite Parking and Café in Support Office
- Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs via a Novated Lease through Salary Packaging.
- Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
- Discounted family gym memberships through Fitness Passport
- Supportive induction and learning opportunities, with Reward and Recognition Program
- 6 weeks paid parental leave for primary carer
- Free mental coaching and counselling through our Employee Assistance Program.
Intrigued? We'd love to hear from you. Please click "apply" to submit your application.
-
Security Guard
3 days ago
Cannon Hill, Queensland, Australia TRIDENT SERVICES AUSTRALIA Full time $45,000 - $65,000 per yearIf you are looking to step up your career, Trident Services is the perfect professional home. At Trident Services, you will have a chance to innovate with Australia's leading businesses, put that expertise into action on landmark projects, and work on game-changing initiatives. You will also make long-lasting professional connections through sharing...
-
Engineering Lead
3 days ago
Cannon Hill, Queensland, Australia Raytheon Australia Full timeLeadership roleCritical Defence Program ImpactTechnical Authority DevelopmentYour mission starts here at Raytheon AustraliaRight now, we are seeking a bright and energised Engineering Lead.Join our team of outstanding people with expertise across a wide variety of disciplines and position yourself at the forefront of tomorrow's capabilities.In return, we...
-
Compliance and Development Lead
21 hours ago
Cannon Hill, Queensland, Australia REIQ Full time $90,000 - $120,000 per yearAbout the REIQ:At the Real Estate Institute of Queensland (REIQ) we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance. We pride ourselves on our tight knit culture, where each member of the team is valued for what they add. We regularly celebrate our wins and look for any...
-
Team Member
18 hours ago
Cannon Hill, Queensland, Australia Coles Group Full time $40,000 - $80,000 per yearIt takes the connection of team members in many different roles to run more than 800 supermarkets across Australia. Whether you're in-store or delivering to a customers' door, life in-front or behind the shelves is fast, and it's fun. Joining Coles Supermarkets means you'll belong in a team of diverse personalities, cultures, backgrounds and beliefs, just...
-
Client Services Concierge
6 days ago
Spring Hill, Queensland, Australia Integrated Solutions Group Queensland Full time $45,000 - $60,000 per yearAbout UsWe're a team of professionals who take pride in delivering quality work and achieving great results. While we hold ourselves to high standards, our workplace is relaxed, respectful, and supportive. We enjoy a good sense of humour, value teamwork, and believe people do their best work when they feel trusted, comfortable, and free to be...
-
Childcare - Senior Educators
3 days ago
Mango Hill, Queensland, Australia LEAD Childcare Full time $65,000 - $85,000 per yearAre you an experienced and dedicated Senior Educators and Educators with a passion for the future of Quality Early Education?Are you wanting to work for an organisation who is dedicated to providing and promoting your Professional Career Goals.Our LEAD Childcare Moreton Bay Services have new opportunities for Diploma qualified Educators and Senior Educators...
-
Customer Service Officer
3 days ago
Cannon Hill, Queensland, Australia REIQ Full timeAbout the REIQ:At the Real Estate Institute of Queensland (REIQ) we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance. We pride ourselves on our tight knit culture, where each member of the team is valued for what they add. We regularly celebrate our wins and look for any...
-
Client Services Officer- Records
3 days ago
Spring Hill, Queensland, Australia MedHealth Full timeCompany Description MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier provider of independent medical...
-
member services officer
15 hours ago
Cannon Hill, Queensland, Australia Australasian Society of Association Executives Full time $60,000 - $80,000 per yearAbout The REIQAt the Real Estate Institute of Queensland (REIQ) we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance. We pride ourselves on our tight knit culture, where each member of the team is valued for what they add. We regularly celebrate our wins and look for any...
-
Practice Manager
3 days ago
Cannon Hill, Queensland, Australia Greencross Pet Wellness Company Full timeCompany Description This is your opportunity to lead with purpose at a busy and thriving veterinary clinicGreencross Cannon Hill is a fast-paced clinic with great clientele, situated in one of the busiest Petbarn stores in Queensland. We are equipped with two consult rooms, dedicated theatre, multiparameter monitors, Bair Hugger and more. Join and lead a...