Customer Service Officer

3 days ago

Cannon Hill, Queensland, Australia REIQ Full time

About the REIQ:

At the Real Estate Institute of Queensland (REIQ) we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance. We pride ourselves on our tight knit culture, where each member of the team is valued for what they add. We regularly celebrate our wins and look for any opportunity to bring our team together.

With more than 100 years' experience, The REIQ has been the state's peak professional association for the real estate profession since 1918. Today, we represent approximately 4,000 individual members, around 1,400 agency offices, and more than 15,000 property professionals.

We are currently seeking an enthusiastic Customer Service Officer to join our team in our head office based in Brisbane on a part-time basis.

The role will be 8:30am to 5:00pm, two days a week. The REIQ is flexible on which two days the role can be performed.

About the role:

  • Working within a highly collaborative team
  • Opportunities for ongoing professional development
  • Reporting to the Membership and Customer Relationship Manager, you are the first point of contact for all incoming enquiries received via phone and email. You provide exceptional customer service, ensuring all enquiries are effectively resolved in a timely manner. To support the smooth operations of the business, you also assist in data management and outbound call initiatives.
  • So that you can best support our members, you will work closely with each department to gain and maintain a deep understanding of each service area.

Your day may include:

  • Data maintenance and record keeping, including data cleansing activities
  • Efficiently responding to customer enquiries, including members, students and consumers and take appropriate actions as required
  • Undertake outbound call activities to assist in data cleansing and remedial actions required
  • Build and maintain strong relationships with internal and external stakeholders
  • Working with each REIQ department to maintain a strong understanding of products and services

Our ideal new addition will have:

  • Customer Service Experience
  • Demonstrated ability to understand and identify customer needs and communicate accordingly
  • Competent with Microsoft Office suite of products and CRM systems
  • Highly developed communication skills
  • Experience in real estate industry would be highly regarded.
  • Ability to work independently and as a part of a team

If this sounds like you, we would love to hear from you  To apply for this position, please send us your resume and cover letter via seek.

We thank you for taking the time to send us your application for this role.

For more information about the REIQ visit

  • member services officer

    15 hours ago

    Cannon Hill, Queensland, Australia Australasian Society of Association Executives Full time $60,000 - $80,000 per year

    About The REIQAt the Real Estate Institute of Queensland (REIQ) we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance. We pride ourselves on our tight knit culture, where each member of the team is valued for what they add. We regularly celebrate our wins and look for any...

  • Customer Service Officer

    1 week ago

    Spring Hill, Queensland, Australia MedHealth Full time $50,000 - $80,000 per year

    Company Description MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of...

  • Customer Service Officer

    18 hours ago

    Spring Hill, Queensland, Australia Medilaw Full time $70,000 - $120,000 per year

    MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of independent medical opinions...

  • Full Time Customer Service and Sales Assistant Cannon Hill QLD

    3 days ago

    Cannon Hill, Queensland, Australia Beacon Lighting Full time $60,000 - $80,000 per year

    Utilise your sales skills and passion for interior design to light up our customers' livesPermanent full time customer service and sales role available at our Cannon Hill storeGreat work-life balance with every second weekend offComprehensive and ongoing training - no lighting experience neededJob security, performance based profit share incentives, generous...

  • Senior Procurement Officer

    6 days ago

    Cannon Hill, Queensland, Australia Department of Housing and Public Works Full time $90,000 - $120,000 per year

    About the Role:Reporting to the QBuild Senior Procurement Advisor, you will advance the Governments objectives and embed the principles of the Queensland Procurement Policy through our procurement processes and systems. This position is responsible for providing a procurement service for operational staff, as well as providing services and support with a...

  • Customer Orders Assistant

    1 week ago

    Cannon Hill, Queensland, Australia Michael Hill Jeweller Full time $45,000 - $60,000 per year

    Support with Precision. Solve with Purpose. Deliver with Care.Are you detail-oriented, customer-focused, and thrive in a fast-paced environment? If you love solving problems, managing data, and supporting retail teams — this is your opportunity to shine.Join Michael Hill at our Brisbane Support Centre as a Customer Orders Assistant, helping ensure smooth...

  • Client Services Team Lead

    16 hours ago

    Cannon Hill, Queensland, Australia Endeavour Foundation Full time $104,000 - $130,000 per year

    Leadership Position of small team fostering collaborationFull time position based at Cannon Hill OR Rockhampton OfficeCareer progression and continue supporting the clients in meaningful wayEndeavour Foundation is one of Australia's largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working,...

  • Credit & Accounts Receivable Officer

    15 hours ago

    Cannon Hill, Queensland, Australia IOR Full time $104,000 - $130,878 per year

    About usFrom humble roots in Eromanga, QLD, we've been fuelling the furthest corners of Australia for over 40 years. But we think the most exciting journey's still on the horizon.Joining IOR puts you in the driver's seat. You'll get the opportunity to own your ambition and build a worthwhile career - all while seeing your impact on the faces of your team and...

  • Maintenance Support Officer

    18 hours ago

    Cannon Hill, Queensland, Australia Department of Housing and Public Works Full time $60,000 - $80,000 per year

    QBuild is a commercialised business unit of the Queensland Government.  It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.About the roleYou will...

  • Security Guard

    3 days ago

    Cannon Hill, Queensland, Australia TRIDENT SERVICES AUSTRALIA Full time $45,000 - $65,000 per year

    If you are looking to step up your career, Trident Services is the perfect professional home. At Trident Services, you will have a chance to innovate with Australia's leading businesses, put that expertise into action on landmark projects, and work on game-changing initiatives. You will also make long-lasting professional connections through sharing...