Membership and Commerical Manager

Salary: $95,000 per annum plus superannuation. Other terms negotiable, including a 9-day fortnight.

About the VMA

The Venue Management Association (Asia and Pacific) is the industry network for venue professionals across stadiums, arenas, convention centres, performing arts centres, showgrounds, and racecourses. Through education, collaboration, thought leadership and strategic partnerships, we're driving the industry forward across Australia, New Zealand, South-East Asia, and beyond.

About the job

Why Join the VMA?

Looking for an organisation that values your skills and relationships? We're in an exciting period of transformation and growth, and this is your opportunity to shape the future of our community. We offer flexible, family-friendly working conditions, regular interstate travel to connect with members, and the chance to work closely with leaders from stadiums, arenas, convention centres, and performing arts venues across the region. You'll also rub shoulders with suppliers to the industry and people from other areas of commercial life with an interest in the venue sector.

About The Role

We're seeking a
Manager – Membership & Commercial
to lead our membership services and commercial partnerships. You'll be the key connector—nurturing prospects, supporting existing members, and building long-term relationships with sponsors, exhibitors, and delegates. This role is about trust and engagement, not hard-selling. You'll play a vital role in ensuring our members feel valued, our community thrives, and our events deliver commercial success.

What We're Looking For

If you're passionate about people, driven by results, and thrive on building networks, we want to hear from you. We're looking for someone who:

• Has proven experience in membership, business development, or sales.
• Understands recruitment, retention, and servicing in a member or client-focused environment.
• Can develop and communicate clear growth strategies.
• Is collaborative, organised, and skilled at managing multiple priorities.
• Enjoys travelling, meeting new people, and building authentic connections.
• Brings curiosity, initiative, and a strong sense of ownership.

What You'll Do

• Grow membership by identifying prospects and nurturing relationships across the venue, entertainment, and events industries.
• Drive retention and engagement by delivering high-quality member experiences, from onboarding through to renewal.
• Oversee commercial partnerships, securing sponsorships and ensuring sponsor satisfaction through effective account management.
• Lead exhibitor recruitment and servicing for our flagship VMA Congress.
• Support delegate experience by coordinating registration, accommodation, and event services.
• Curate and deliver member networking events, including our After 5 program.
• Manage budgets for membership initiatives and report on growth, retention, and commercial outcomes.

What You Need

• Demonstrated success in achieving sales, business development, or membership targets.
• Excellent communication and relationship-building skills.
• Confidence in influencing stakeholders, from members to sponsors and senior executives.
• Strong organisational skills and attention to detail.
• A member- and customer-centric mindset, with the ability to build trust.
• A genuine interest in venues, events, or the entertainment industry.

If you're ready to contribute to a thriving industry community, foster meaningful connections, and help shape the future of venue management, apply today and start your journey with the VMA.

The
Venue Management Association (Asia and Pacific)
is the peak body for venue professionals across stadiums, arenas, convention centres, performing arts centres, showgrounds, and racecourses. Through education, collaboration, thought leadership and strategic partnerships, we're driving the industry forward across Australia, New Zealand, South-East Asia, and beyond.