Office Administration

3 days ago

Tullamarine Victoria, Australia Davis Glass Full time $60,000 - $100,000 per year

We are seeking an exceptional administrator for our office department to drive customer outcomes in a fast-paced, high-demand environment.

About Us

We operate in an industry where strong customer service can provide a point of difference:

  • Focus on Strong customer service
  • Delivering on promises and lead times

To uphold our commitment, we need driven leaders in our admin team who can make a tangible impact on customer satisfaction and operational success.

Key Responsibilities
  • Liaise effectively with blue-collar departments, bridging the gap between operations and customer service.
  • Prioritise and communicate outcomes clearly when all departments are busy, ensuring nothing falls through the cracks.
  • Apply disciplined daily processes, eliminating reliance on assumptions about supplier performance.
  • Use project management skills to direct internal resources and meet lead times.
  • Manage timelines and outcomes with strong negotiation and communication skills—finding win-win solutions without saying "no" to the customer.
About You

We are looking for someone who is:

  • Enjoys a fast past, active and engaged role.
  • A natural organizer with exceptional administrative skills.
  • Experienced in project management and process discipline.
  • A confident communicator, able to influence outcomes and balance multiple priorities.
  • Resilient under pressure, with the ability to anticipate issues and take proactive action.
  • Motivated by delivering results and maintaining strong customer relationships.
Why Join Us?

This is your opportunity to play a pivotal role in a business that values:

  • Personalised customer service
  • Reliability over empty promises
  • Strong leadership that drives results

We're building a team that puts the customer first and ensures quality and lead times are never compromised.

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