Assistant Office/Practice Manager, Client Services Officer, Receptionist –Gold Coast

ASSISTANT OFFICE/PRACTICE MANAGER, CLIENT SERVICES OFFICER, RECEPTIONIST –GOLD COAST - PUBLIC PRACTICE FIRM (Job ID 726) 

1.ASSISTANT OFFICE / PRACTICE MANAGER – ACCOUNTING FIRM GOLD COAST $85 - $90K + super neg (Job ID 820) 

• Ready to take on a newly created role where no two days are the same? 
• Want to step up into Practice Management and lead with innovation, tech, and AI? 
• Looking for a rewarding package with bonuses + onsite parking in the heart of the Gold Coast? 

Our client is a busy, long-established, mid-sized central Gold Coast accounting firm. They pride themselves on being traditional in their values and service, however, progressive in terms of marketing strategies and the implementation of IT systems and AI. 

Due to the ever-changing landscape of public practice, this firm's Practice Manager is busy with new projects; therefore, they are seeking a very special person to support the Practice Manager, management team, accountants and the administration team. 

This is a newly created exciting role; no two days will be the same. It offers variety and challenge. Your duties and responsibilities will be wide-ranging including relieving the Practice Manager of some of their duties and responsibilities in particular responding to queries from team members, training the administration team on new systems and procedures, budgeting and reporting for the accountants, supporting and relieving the other administration team members for holidays, etc. educating and assisting with AI integration, facilitating fortnightly administration meetings + much more. 

This position is an ideal career opportunity for a tech-savvy, experienced accounting firm Client Services Officer who is aspiring to become a Practice Manager or for a Practice Manager who would be happy to partner with another.   

The successful candidate will have a minimum of 5 years' Australian CA or CPA accounting firm Client Services Officer experience and be familiar with the accounting profession's various software packages and reporting systems and MS Office, including advanced Excel.  

This position offers the opportunity to bring together all your skills, experience and creativity. Offering an excellent salary package (negotiable with experience), including a bonus scheme and parking. 

2.RECEPTIONIST - MID GOLD COAST - - BUSY ACCOUNTING FIRM - $60 - $65k + SUPER (Job ID 812) 

• Love being the first smile clients see? 
• Ready to shine in a professional, supportive team? 
• Looking for stability, growth and a career you will enjoy every day? 

Our client is a long-established and prestigious accounting firm. They are seeking a professional and welcoming Receptionist to join their busy team. In this role, you will be the first point of contact for clients, managing front desk operations, greeting visitors, handling calls and responding to inquiries with warmth and professionalism.  

You will also provide vital administrative support including document preparation, filing, data entry, and calendar management, while ensuring client records are accurately maintained.  

To succeed, you will have at least 2 years' experience in a professional office environment (with accounting firm experience highly regarded), proficiency in Microsoft Office Suite, excellent typing and clerical skills and strong organizational abilities to manage tasks efficiently in a fast-paced environment.  

3.CLIENT SERVICES OFFICER -  Northern, Southern & Central Gold Coast – CA FIRM (Job ID 735) 

• Looking for a 9-day fortnight and real flexibility at work? 
• Seeking a workplace that rewards you with bonuses and celebrates team wins? 
• Want to make an impact where your admin and client skills truly matter? 

Our client, a well-established multi-office accounting firm on the Gold Coast, is currently seeking a highly organised and client-focused Client Services Officer to join their growing team. This role is based across two key office locations and is central to supporting both internal operations and providing exceptional service to a broad client base. Responsibilities include managing client communication, preparing compliance documentation, liaising with external parties such as the ATO and ASIC, maintaining records, supporting workflow coordination and assisting with client onboarding.  

Ideal candidates will have prior administrative experience within the accounting or financial services industry, excellent communication and organisational skills and a proactive, problem-solving mindset.  

Proficiency in tools such as Microsoft Office, Xero and cloud-based admin platforms is highly regarded.  

This position comes with a range of employee benefits such as flexible scheduling, the option for reduced working weeks, performance-based incentives, extra personal leave and frequent team activities — all in a collaborative setting that supports growth and values your well-being. 

4.CLIENT SERVICES OFFICER – SOUTHPORT- MULTI-OFFICE FIRM (Job ID 736) 

• Enjoy easy access to transport, cafes and shops? 
• Want a fast-paced office with vibrant team culture? 
• Seeking flexibility and growth?  

Our client, a leading accounting firm with a strong presence on the Gold Coast, is looking for a reliable and detail-oriented Client Services Officer to join their Southport office. Known for its energetic and professional vibe, this location offers the convenience of city-centre amenities, easy public transport access and a fast-paced, collaborative office culture. 

In this role, you'll be the go-to person for client communication, preparation of compliance documents, ATO/ASIC correspondence, client onboarding and admin support for workflow management for internal and offshore teams. You'll be working closely with a friendly, high-performing team.  

This opportunity suits candidates with a background in admin within accounting or finance, excellent coordination and communication abilities and confidence working with common business software and digital platforms used in professional services. 

The successful candidate will thrive in a dynamic workplace that promotes continuous learning, offers flexibility, values wellbeing and fosters a collaborative team culture supported by proactive leadership. ​​​​​​​

Please note: This job is based in Australia therefore, only candidates who are Australian and NZ Citizens or permanent residents of Australia will be considered.    

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